Perishables Manager

Cost-U-Less Perishables Manager Barbados Full Time/Salary PURPOSE OF THE ROLE: To successfully manage the day to day operations of the perishable department in a customer focused, safe, and efficient manner. .

COMPANY: Cost-U-Less

TITLE: Perishables Specialist

LOCATION:Barbados

EMPLOYMENT CLASSIFICATION: Full Time/Salary

PURPOSE OF THE ROLE:

To successfully manage the day to day operations of the perishable department in a customer focused, safe, and efficient manner.  Develop a goal oriented team accountable for meeting company standards. Accountable for meeting or exceeding annual expense and margin targets of the store Accountable for meeting or exceeding sales targets.

AREAS OF ACCOUNTABILITY:

As a Perishables Specialist you will be accountable to:

1) Manage the Meat, Produce, Freeze/Chill and Bakery/Deli/Food Service   areas of the store

Develop and maintain strong relationships with the Perishable Category Managers, continuously communicating store, vendor, product, and market attributes, ideas on new products and issues.

Certify that all team members are properly trained and have a complete understanding of their job duties, department standards and company safety procedures; promote safety in the workplace on a daily basis.

Make certain that all members of the perishable supervisory team understand their daily workload and daily assignments.

Direct perishable supervisory team in the execution of the merchandising plan, assuring in-stock position, accurate pricing, code dating compliance, and overall sales floor maintenance.

Guarantee the proper handling (cold chain) of all perishable goods.

Responsible for ensuring that perishable supervisors maintain excellent sanitation and safety standards.

Supervisors merchandise products so that it is presented according to CUL standards to achieve maximum sales.

Responsible for maintaining current governmental standards and communication all changes and/or updates of perishabler.egulations to Regional Perishables Specialist

Educate and provide ongoing coaching to the perishable supervisors on the importance of the Fresh at Five program in order to maximize sales and customer satisfaction.

Ensure that customer satisfaction is maximized through proper stock levels, stock mix and merchandising presentation.

Achieve sales, inventory turns and gross profit per budget.

Ensure compliance with all company and local government standards.

Working with other department managers, cross train personnel in each other’s departments to meet the needs of business.  This includes covering for illnesses and vacations.

Guarantee that all department personnel are trained and strictly adhere to all safety policies and procedures; promote safety in the workplace on a daily basis.

Ensure the timely implementation of promotional programs.

Oversee the accuracy, timeliness and completion of all department logs.  Review and approve all department log sheets throughout shift, at the end of the day and at the end of the week.

2) Ensure solid execution of “Best Perishable Area” on island in the Perishable Department

Ensure the veracity of all CUL’s code dating, price accuracy, labeling and packaging standards are maintained to company standards.

Ensure strict compliance by all department personnel of the company and government safety, sanitation and food handling standards.

Oversee the accurate and timely submission of weekly product ordering, weekly comp shops, and monthly stock take by department Supervisors.

Ensure the continual maintenance of accurate department merchandise inventory.

Analyze the needs of the department then forecast and order proper level of merchandise to meet projected sales demand.

Review damages report submitted by department.

Supervisors on a daily/weekly basis; provide guidance on how best to minimize
damages going forward.  Report findings, solution and the departments successes and challenges to Manager.

Confirm that the Demo Station is maintained per company and government standards for sanitation and safety; certify that the demo program is being carried out per Category Manager and/or vendor instructions and company standards.

3) Perform any other duties as assigned by Store Manager, Manager on Duty (MoD), Category Manager, Regional Perishables Specialist or Regional Manager

Follow instructions promptly and efficiently, taking initiative when appropriate.

Adjusts positively to change in direction or assignment; proven ability to comply quickly with new programs, methods,practices and procedures.
 

4) Employee staffing, training and development

 
Recruit, interview, and hire merchandising staff

Prepare and post weekly department staff schedules assuring that the appropriate staffing levels are met on adaily/weekly basis to meet the needs of the business.  This includes consideration needed for meal
periods, vacations etc.

Develop, and adjust as necessary, short and longterm staffing strategies based on assessment of merchandising and receiving staffing needs, labor budgets, and labor costs.

Ensure all employees understand job responsibilities, company policies, safety and sanitation standards, and
expectations of performance.

Evaluate, hold accountable and review performance of merchandising staff.  Set goals for next review period, recommend wage changes and promotions, utilize appropriate discipline and counseling and make appropriate termination decisions in accordance with company policies and only after consultation with Corporate Human Resources.

Coach employees to improve and maximize performance, commitment to quality work and commitment to the company.

Develop employees for advancement within the company.

 5) Overall Store Management and Policy Compliance

 
Be a CUL CEO (Customer Experience Owner).

Assist Store Manager in planning, assigning, and prioritizing work.

Review all weekly and monthly reports and documents pertaining to store sales, customer service, vendor deliveries, shrinkage, and register transactions.

In conjunction with store management team, enforce company policy against unlawful harassment, discrimination (Respectful Workplace policy) and workplace violence.

In conjunction with store management team, maintain knowledge and understanding of local labor/safety laws and requirements.

In conjunction with store management team,monitor and improve the customer service and satisfaction level within the store on a continuous basis.

In conjunction with store management team, ensure 100% compliance regarding appropriate attire and wearing name badge by staff.

In conjunction with store management team, certify that all alarms, security cameras, and all entrances and exits are properly secured and monitored.

Assist with the overall supervision of the store as directed by the Store Manager and/or in the absence of the Store Manager or the Manager on Duty (MoR).

Issues, concerns, and emergencies outside of this position’s accountability must be escalated to the next level of authority.

Participate in monthly and semi-annual financial/physical inventory.

Job Experience, Education and Qualification

Must have previous experience in at least two of the following departments: Fresh Meat Cutting, Produce, Bakery or Food Service.

Previous retail or hospitality experience in a managerial role required.

High School or Secondary School diploma or a combination of experience and education required.

Intermediate knowledge of Microsoft Office products 2007 and up.

Intermediate computer abilities

Ability to meet al country or region immigration regulations and have valid documents to meet these qualifications

Basic math and reading skills a must.

Able to work well on own or within a team.

Self-motivated to work quickly and efficiently to complete the entire task within time limits.

Able to correctly manage the time to meet deadlines and targets and to manage subordinates to do the same.

Ability to quickly adapt to new working environments, situations and cultures.

Must be able to identify and resolve problems in a timely manner; gather and analyze information properly; develop alternative solutions and use reason even when dealing with emotional topics or situations.

Ability to speak effectively before groups of customers or employees.

Ability to write and present routine reports and correspondence.

Able to build an accountable and effective team.

Effective communicator both orally and in writing; able to listen effectively.

Ability to communicate in the language of the region.

Ability to work and assist departmental personnel in the performance of all work activities.

Ability to memorize the outlay of the store and location of merchandise to assist customers.

Must be able to pass Drug and/or Alcohol Test to be eligible for hire and any subsequent drug tests requested by Company Management.

Ability to continuously move throughout shift.

Ability to stoop and bend.

Ability to work in varying conditions from heat to cool.

Fast paced work environment.

Must be able to work flexible working hours: any day of the week including weekends, overnight and public holidays.

Ability to cover for other managers when needed for their leaves or other circumstances

Ability to lift and or move 50 pounds.