Payroll and Employment Services Officer

We are hiring a Payroll and Employee Services Officer to manage payroll processing, benefits administration, staff support services and providing relief receptionist coverage.

Payroll and Employee Services Officer

Position Overview

We are seeking a detail-oriented and reliable Payroll and Employee Services Officer to join our team. This role focuses heavily on payroll administration while also supporting a range of employee services to ensure smooth HR operations. The ideal candidate will be accurate, confidential, and people-focused, with strong knowledge of payroll compliance and employee support functions.

Key Responsibilities:

• Process bi-weekly/monthly payroll, ensuring accuracy with salaries, deductions, and statutory contributions.

• Prepare job letters, NHT verification letters, and administer staff loans.

• Support employee onboarding/offboarding processes and maintain accurate HR/payroll records.

• Administer pension, health, and life insurance deductions and ensure timely submissions.

• Respond to employee queries regarding payroll, benefits, and HR services.

• Assist with leave administration and maintain up-to-date leave balances.

• Generate payroll and statutory compliance reports, reconciling with Finance.

• Support HR communications, employee recognition initiatives, and welfare programs.

• Provide general HR administrative support as needed.

• Provide front desk coverage during lunch breaks, including answering calls, greeting visitors, and directing inquiries in a professional manner

Requirements:

• Bachelor’s degree in Accounting, HR, or Business Administration.

• Minimum 5 years’ experience in payroll processing and employee services.

• Proficiency in Microsoft Excel and payroll/HRIS software (ERP experience an asset).

• Strong attention to detail, confidentiality, and ability to meet deadlines.

• Excellent communication and interpersonal skills.

If you are looking for an opportunity to grow your HR career with a strong focus on payroll and employee support, we’d love to hear from you.