Parts Specialist

Island Routes Contact Centre is seeking to hire individuals to join their ATL Car Rentals Account as a Parts Specialist!

• To ensure the smooth day-to-day operation of the Parts Department.
• Answering general queries about the cost and availability of part items.
• Navigate all Brand catalogs to locate correct part items and details.
• Prepare quotations for clients.
• Provide courteous, professional, and efficient service to customers at all times.
• Ensure handling of all customer queries via telephone calls or emails. 
• Providing call back or following up with clients on time.
• Handling of complaints in an expeditious, courteous, and fair manner. 
• Any other duties as assigned by management.

Qualifications and Experience:

•  Diploma or O-level subjects inclusive of Mathematics and English.
• Computer literate with computer applications and software i.e. Windows/Excel/Access/Outlook.  Ability to input and access information from a computer.
• Excellent Communication and Interpersonal Relationship Skills; (Professional and Tactful).
• Automotive experience would be an asset.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank you for your application!