To effectively conduct and perform accurate Cash/accounting transactions and the provision of excellent Internal and external customer service.
PRINCIPAL ACCOUNTABILITIES:
• Receives, finds solution to customer complaints, and refers complaints where necessary
• Achieves monthly sales targets.
• Maintains efficient stock control in Paid and Taken area, keeps area well merchandised and clean and merchandises with discretion (easily movable items are not displayed within close reach of anyone).
• Works with porters to ensure customers obtain assistance to carry their products and informs customers in a friendly manner of the Security checks before leaving the premises.
• Makes payments via cash, debit or credit cards and confirms cheques by Branch Managers.
• Tests all appliances, ensures customer understands the operation of the product before purchasing and informs customer of safety precaution e.g. electrical cords not to be plunged water etc.
• Maintains all relevant files with regard to Refund, Corrections and Cashier’s reconciliations
• Ensures all items are coded with the sensormatic codes bars where available and decodes all products where available using the electronic decoding system after purchase.
• Collects and counts cash accurately and reconciles ends of day takings in presence of Administrators / Supervisor.
• Closes off and prepares deposit slips for banking and witnesses the re-checking of monies by Administrators/Supervisor/Manager who enters on system and then bags and takes to rotary safe.
• Ensures High Risk items are safe in locked glass case/cabinet and that keys are kept safely.
• Complies with stock procedures during stock take exercises.
• Performs stock checks daily – with regards to High Risk Checks, reports any discrepancies to Supervisor/Branch Manager and ensures files are kept safely.
• Performs any other related duty that may be assigned to you by your management line to ensure effective operation of the store.
JOB SPECIFICATION:
QUALIFICATION/EDUCATION AND EXPERIENCE:
• Five (5) GCE/CXC/CSEC ordinary level passes.
• Computer Literacy.
KNOWLEDGE, SKILLS AND ABILITIES:
• Must be organized, self-motivated, results-oriented, persistent and committed, able to cope. well in stress-related environments and possess computer literacy skills.
• Team player.
• Excellent oral communication skills.
Only suitably qualified persons will be shortlisted and contacted.