PRICING SUPERVISOR

PRICING SUPERVISOR

Job Title: PRICING SUPERVISOR

JOB FUNCTION:

To assist the Pricing Manager in leading the team of employees responsible for accurate, efficient and timely system-receiving, item pricing, inventory control management, and Customs, Excise and Logistics management.   To oversee the work of junior pricing, inventory and logistics staff, in support of the day-to-day operations of the Pricing Department.

REPORTING TO:  The Pricing Manager

REQUIREMENTS:

• A degree in Business Management, or Business Administration
• A minimum of three (3) years’ experience working in a fast-paced high-volume operation, preferably in a retail or wholesale environment
• Experience in costing and pricing of goods; ASYCUDA experience would be an asset
• Highly proficient in POS systems
• Strong numeracy and problem-solving ability
• Exceptional attention to details with strong analytical and decision-making skills
• Strong Leadership and communications ability, to effectively relate to all levels
• Exceptional Customer Care skills
• Must be flexible and willing to work various shifts
• Proficient in MS Office (particularly Excel, Word & Outlook
•  

DUTIES AND RESPONSIBILITIES:

1. To observe and uphold all Company Policies, Procedures, Rules and Regulations as stipulated by the Company’s Employee Handbook, the Collective Agreement, regular written Memoranda, and all other forms of documentation containing such rules, policies, procedures and guidelines of the Company.

2. To adhere to all the Laws of Antigua and Barbuda as they pertain to retail, pricing and labeling, weights and measures, and food handling.
3. To lead the team of Pricing Officers in all aspects of the Receiving Process of items into the Company’s software system (SMS), and to review the work of the Pricing Officers on a daily basis.  

This Receiving Process entails all of the following procedures: 

      i.   Checking and verifying with the Warehouse Supervisor/Receiver that all departments have received the items that are listed on vendor invoices and that they are of the correct quality, count or weight, and condition.

                  ii.            Checking that all vendor invoices are correctly extended, and all associated expenses are mathematically correct.

                             iii.            Performing thorough and accurate posting/receiving of all invoice documents to the receiving log in SMS, and placing all signed invoices in the designated secure area.  Strictly adhering to the Company’s standard timelines for completion of Local Invoice and Import/Overseas Invoice receivings.

                             iv.            Being very familiar with invoice documents so as to properly and accurately identify item descriptions, sizes and prices, particularly as it relates to price changes.

                               v.            Maintaining a log of any irregularities or discrepancies encountered between the invoice and the received amounts, including the method employed by the vendor to resolve the discrepancies.

                             vi.            Accurately recording shortages, expired and damaged shipments in accordance with Company Policies; executing the necessary inventory adjustment procedures in SMS to reflect the reduction in stock as a result of short-shipments, damaged and expired goods.

The Pricing Supervisor shall ultimately ensure that all Pricing Officers are completing the process of accurately receiving invoices into SMS within the following timeframes:

• Within 48 hours of physically receiving items into the warehouse from local vendors;
• Within 7 days of physically receiving imported/overseas items from containers.

4. To lead the team of Pricing Officers in the maintenance of accurate retail prices that properly reflect the Company’s various costs of importation and the Company’s established profit margins across all categories of goods, which attract varying margin percentages.

To oversee the work of the Pricing Officers in all of the below Pricing Procedures:

                                i.            Conducting price changes at the point of Receiving into SMS (and as otherwise required) in order to maintain accuracy, correct profit margins for the Company, and customer satisfaction.  Updating and maintaining the prices of all items to be sold in the business, so that they accurately appear at the Point of Sale, at the Price Verifiers, and on all back-end systems. 

This duty includes but is not limited to:

1. the timely management of various Price Files;
2. deployment of price changes as reflected on vendor invoices before items are packed onto shelves;
3. entering new items into the system in a timely manner, with correct retail prices;
4. the accurate maintenance of each item as either attracting Sales Tax or having Zero-Rated status;
5. entering case sizes and composition correctly into the system, so that the retail prices of individual units are accurate.

                               ii.            Ensuring that prices displayed on the shelves and display areas throughout the supermarket are physically updated with new price tags and price signs soon after they have been updated in the system.

                             iii.            Verifying that the prices stated on all shelves, bins, end caps and display areas are accurate, and match the prices produced by the Company’s system.

                        iv.            Conducting daily price checks on the supermarket floor, using wireless handheld scanning devices; generating/printing price labels (from the handheld devices or from back-end computers) and POS signs for those items whose prices are missing or incorrect, and replacing the labels/signs accordingly and in a timely manner.

                    v.            Setting a standard of accountability as it relates to ‘Scan Checking’ the entire store on a weekly basis.  The Pricing Supervisor shall set the weekly schedule, designating all Line Staff within the Pricing Department to various sections of the supermarket, where they will use wireless handheld devices to determine the accuracy of all displayed price tags and from where they will determine whether new tags need to be generated and printed to replace incorrect tags, or if items are missing price tags altogether and require reprinting.

It is the responsibility of the Pricing Supervisor to not only assign this duty on a weekly basis, but to create a checklist of completion to which all Line Staff of the Pricing Department must sign off.

        vi.            Managing ‘Out of Stock’ labels.  The Pricing Supervisor shall ensure that Line Staff from all the departments that utilise shelf tags, are properly placing ‘Out of Stock’ labels on the shelves to cover the price tags of items that are out of stock.  Where personnel who pack the shelves are not fulfilling their duties in this regard, the Pricing Supervisor shall report this to the respective Department Supervisors, with a view to ensuring that procedures are being properly followed.

5. On request of the Pricing Manager, to assist the Pricing Officers from time to time in the execution of their duties, which include but are not limited to updating prices in the system and on the shelves, receiving invoices into the system, and preparing Proforma Invoices (quotes) for customers purchasing in bulk and/or at discounted rates.
6. To oversee the work of the Inventory Control Coordinator in his/her role of maintaining Inventory Accuracy by following all stock management routines and processes as determined by Management.
7. To assist the Inventory Control Coordinator with observing, counting (conducting stock checks) and reporting to Management on all activity that relates to inventory control within the Company, to include the following areas on the premises:

• All Warehouse areas that house ‘dry’ inventory: Grocery, HBCGM (Health, Beauty, Cosmetics and General Merchandise), and Packaging Material used in the supermarket trade;
• All Warehouse Freezers and Chillers;
• All Individual Departmental Freezers and Chillers;
• All Individual Departmental Dry Storage Areas and Units;
• All Departments and Areas on the Supermarket Floor.

The Pricing Supervisor understands that in order to observe and report on inventory movement and management of these areas, he/she will be required from time to time to use/climb a ladder, and to lift heavy items.

8. To work alongside the Inventory Control Coordinator with investigating, correcting and reporting Inventory Discrepancies to Management (both verbally and via email) in a timely, accurate, clear and concise manner.  To submit weekly reports to the Pricing Manager and General Manager regarding work covered (findings per department) and the meeting of weekly objectives in this regard.

9. To work alongside the Inventory Control Coordinator to create action plans aimed at reducing inventory discrepancies (shrink and waste), and to present same to Management.
 

10.To work alongside the Inventory Control Coordinator with stock-taking and inventory verification exercises that are required to determine and maintain adequate stock levels.  This includes quarterly inventory counts in all perishable departments (Meat, Produce, Deli/Bakery), and more frequent, sporadic checks in the dry Warehouse locations housing Grocery and HBCGM items and Packaging Materials.
 
11. To ensure that the Inventory Control Coordinator is consistently preparing and reviewing inventory-related SMS Reports that are needed to monitor stock movement and indicate stock levels across all store categories.  To review the necessary inventory-related SMS reports according to the regularity/frequency that is stipulated by the Pricing Manager, in order to identify discrepancies and conduct on-the-ground investigations.  Such reports include but are not limited to:

• Gap Scan reports
• No Sale reports
• Negative Inventory reports
• Discontinued Item reports
• Alternative Code Validity checks
• Profit Margin Reports

12.  To work alongside the Inventory Control Coordinator to submit the necessary Inventory Reports to the Pricing Manager on a weekly and monthly basis, and to request meetings with Senior Management to report matters requiring further attention and discussion.

13. To actively participate in the preparation and execution of the Company’s annual stock-taking exercise, and to work alongside the Pricing Manager and Department Heads to prepare all relevant storage areas for a successful annual count.
14. To review Inventory Adjustment Reports in SMS on a weekly basis.  These reports should be a reflection of items removed from stock for a number of reasons, which include but are not limited to the following:

•   Damaged items
•   Expired items
•   Donated items
•   Direct-Supermarket items (items taken from the Company’s stock for use in the business, such as cleaning supplies)

The Pricing Supervisor will, on a consistent basis, check these reports against the physical items that are being removed from the premises, or being used in-house (e.g. partially spoilt produce items transferred to the Deli/Bakery), to determine whether there is unnecessary shrink and/or wastage.

The Pricing Supervisor will also communicate to the various Department Heads and to Senior Management, ‘repeat items’ that are continuously arriving with short/close expiry dates, and with other quality issues, with a view towards making decisions about the ordering process, as well as items that should no longer be carried.

15. To work alongside the Pricing Manager and Department Heads to achieve 99% Inventory Accuracy, to be measured and determined in Monthly Audits.
16. To assist the Quality Assurance Assistant and the following departments with data collection and entry of expiry dates and quantities received when the department(s) are under-resourced, being aware of the need to work quickly with temperature sensitive products:

• Dairy/Frozen Foods
• Grocery
• Deli/Bakery
• HBCGM

 17. To train in the entering of items/preparation of warrants in the Customs’ ASYCUDA system.

 18. To assist the Pricing Manager with the costing of items.

 19.To be very knowledgeable of all the different items sold by the supermarket, and how they are sold.

 20.To assist the Pricing Manager with the training of newly recruited Pricing/Inventory Staff; to assist the Pricing Manager with conducting refresher training and motivational sessions in order to build and maintain morale in the department.

 21.To ensure that all Line Staff in the department are following the Company’s rules, policies and procedures.  To  enforce disciplinary procedures, by means of drafting and issuing coachings and verbal and written warnings.  To ensure that disciplinary procedures are carried out in accordance with the Antigua & Barbuda Labour Code, as well as the Disciplinary Table of the Collective Bargaining Agreement.

 22. To assist the Pricing Manager with the preparation, editing and distribution of weekly Pricing Schedules.  To assist the Pricing Manager with any necessary adjustment of times in the Company’s Time & Attendance software, and with the submission of manual time sheets for staff on probation to the HR Department.

23.To ensure that all employees within the department strictly comply with the Company’s Policies regarding Uniforms and Standards of Appearance.  To ensure that his/her own Standard of Appearance and presentation are always neat and professional and set a good example for the staff on the team.

 24.To strictly adhere to the Company’s Health and Safety policies.  To report accidents/incidents to the Duty Manager and provide full details to facilitate accurate and comprehensive Incident Reports.

 25. To perform any other duties and assignments as directed by a Manager.

 26.To assist on the shop floor as directed by the Duty Manager or any other member of Management.

 27. To stay alert and aware and to notify Management or Security of any suspicious or abnormal behaviour, particularly as it relates to stealing/pilferage of goods, fraudulent activity, tampering with prices or other company data in order to facilitate theft, and disclosure of confidential company information which includes but is not limited to pricing and costing files and vendor information.

 28.To provide the highest level of internal and external Customer Service at all times.

Application deadline: 24th April 2026. Only shortlisted candidates will be contacted.