Optical Sales Representative (Portmore)

The purpose of this position is to exceed the weekly sales target by successfully completing as many sales transactions as possible, while consistently providing service beyond customer’s expectations.

REQUIRED EDUCATION:
• Minimum of 6 CXC including English Language and Mathematics/Accounts

REQUIRED SKILLS / EXPERIENCE:
• Experienced in a Retail Sales
• Strong customer service skills.
• Highly motivated by targets.
• Computer Literate.
• Basic Numeracy.
• Ability to communicate in both oral and written forms.
• Excellent interpersonal skills.
• Legible handwriting.

REQUIRED PERSONAL CHARACTERISTICS:
• Ability to perform in a high demand environ
• Positive attitude towards work.
• Ability to use own initiative and work independently.
• Team player.
• Ability to operate effectively with minimum supervision

DUTIES AND RESPONSIBILITIES:
• Achieve daily, weekly and monthly sales including Supa Shield targets.
• Complete stock movement and sales report daily
• Attend and provide appropriate reports at weekly sales meeting.
• Ensure that customers receive service that exceeds their expectations.
• Establish contact within 30 seconds of the customer entering the store.
• Explain terms and conditions of appropriate optical care techniques and credit contract clearly to the customer.
• Display good merchandising skills.
• Build and maintain Customer Client base.
• Provide periodic updates of competitor offerings and prices
• Effectively Identify customer needs and address, escalating to Branch Manager where necessary.
• Keep customers advised of delivery changes/issues in a timely manner.
• Answer the telephone promptly and courteously.
• Ensure assigned area is clean tidy and accordingly tagged.
• Ensure all documents pertaining to the purchase are correctly and thoroughly completed.
• Provide relief service for Branch Manager
• Assist in the opening and closing of Store
• Have a basic knowledge of all products sold by COURTS.