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Joni Gaye Cawley & Associates

Optical Assistant Supervisor

Joni Gaye Cawley & Associates

  • Manchester
  • Not disclosed
  • Permanent full-time
  • Updated 05/01/2026
  • HRM
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Optical Assistant Supervisor

Comcare Optical in Mandeville Jamaica, is seeking a detail-oriented and customer-focused Optical Assistant Supervisor to support daily optical operations, oversee service quality, manage inventory, and assist in improving departmental efficiency.

Key Responsibilities

  • Track and follow up on customer appointments
  • Process and submit prescription glasses orders
  • Support optical dispensing and quality assurance activities
  • Perform minor frame adjustments and repairs
  • Maintain a clean, organized, and hygienic work environment
  • Monitor and manage inventory of frames and optical supplies
  • Collaborate with management to improve workflows and procedures
  • Attend promotional or field activities as required

Requirements

  • NVQ-J Level 2 (Business Administration, Customer Service, Supervisory Management, or equivalent)
  • Certificate in Visual Acuity Testing
  • At least 1 year experience in a similar role (asset)
  • Working knowledge of accounting software (e.g., QuickBooks).
  • Proficiency in Microsoft Office applications.
  • Ability to work independently with minimal supervision
  • Knowledge of optical equipment (asset)

Additional Information

  • Role requires standing for extended periods and precise manual adjustments
  • Occasional travel for promotional events may be required

Ref: Optical Assistant Supervisor
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Joni Gaye Cawley & Associates

Joni Gaye Cawley & Associates

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