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Joni Gaye Cawley & Associates

Optical Assistant

Joni Gaye Cawley & Associates

  • Kingston and St. Andrew / Manchester / St. Elizabeth
  • Not disclosed
  • Permanent full-time
  • Updated 05/01/2026
  • HRM
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Optical Assistant

Comprehensive Eyecare is seeking Optical Assistants for its Kingston, Junction and Mandeville locations. The Optical Assistant is a key frontline team member and the first point of contact for our customers. This role requires a friendly, professional individual with a passion for customer service and eye care support.

Key Responsibilities

  • Greet and assist customers in a professional manner
  • Schedule, track, and follow up on customer appointments
  • Maintain accurate customer records and reports
  • Assist with optical dispensing and frame adjustments
  • Conduct pre-screening tests (autorefraction, visual acuity), where applicable
  • Process and submit prescription glasses orders
  • Manage inventory and collect customer payments
  • Maintain a clean, sanitized, and organized workspace
  • Represent Comcare Optical at promotional events

Requirements

  • NVQ-J Level 2 in Administrative Assistant or Customer Service (or equivalent)
  • Certificate in Visual Acuity Testing
  • Experience in a similar setting is an asset
  • Working knowledge of accounting software (e.g., QuickBooks).
  • Proficiency in Microsoft Office applications.
  • Strong communication, organization, and customer-service skills
  • Ability to work independently with minimal supervision

Why Join Us?

  • Supportive team environment
  • Opportunities to grow within the optical services field
  • Exposure to clinical, customer service, and promotional activities

Ref: Optical Assistant
Apply Now

Joni Gaye Cawley & Associates

Joni Gaye Cawley & Associates

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