Operations Assistant (Banking)

Operations Assistant (Banking)

The Operations Assistant is responsible for ensuring accurate and efficient processing of non-cash financial transactions, which involves maintaining data accuracy, adhering to regulations, and delivering exceptional customer service.

Core Responsibilities

• Transaction Processing: Process various non-cash transactions, including wire transfer, electronic fund transfers, cheque processing, standing orders, internal transfers, credit card payments, and salary processing with a strong focus on accuracy and timeliness.
• Data Entry: Enter transaction details into the bank's core banking systems, meticulously verifying information to prevent errors.
• Verification: Verify the legitimacy and validity of transactions while adhering to the bank's policies and regulatory requirements.
• Record Keeping: Scanning of daily work to maintain organized and accessible transaction records, ensuring their availability for auditing and reporting purposes.
• Compliance: Stay informed about banking regulations and compliance standards to ensure that all transactions meet legal and regulatory requirements.
• Problem Resolution: Investigate and resolve discrepancies or errors in transactions, collaborating with other departments as needed to find timely solutions.
• Reporting: Generate, Review, Deliver and process reports to supervisors and management for review and authorization.
• Custodian: Backup Cash Vault, ATM, and Draft Vault and act as a custodian for negotiable items as assigned.

 Qualifications & Experience 

• Associate degree (A.A)/equivalent; or 2 years’ experience and/or training; or equivalent combination of education and experience.
• 2+ years’ experience in the Banking Industry, in the Backoffice operations/ payments processing department.
• Experience in processing various types of payments, such as wire transfer, electronic fund transfers (EFT), cheque processing (ICL), standing orders, internal transfers, credit card payments, and payroll.
• Background in banking operations, particularly in back-office functions, with a solid understanding of payment processing systems and procedures.
• Knowledge of banking regulations and compliance requirements related to payment processing.

Please note: This position is open to candidates who reside in the Cayman Islands and have the legal right to work. Only shortlisted candidates will be contacted.