Nurse Manager

The Nurse Manager is responsible for the day-to-day operations including procurement and supply chain management to facilitate all patient care provided by the Wellness Centre and HIV Clinic.

• Develop and implement an inventory management system for all items required for patient care and ensure timely ordering and ongoing availability of supplies
• Ensures adequate staffing of the Clinic through effective scheduling and assigning of staff.
• Establish and maintain roster for all full or part time staff at the clinic
• Sign off on time sheets and provide general supervision to all staff ensuring continuous quality patient care
• Establish and maintain appointment system for all patients attending the facility
• Establish and maintain system for the confidential management of patient records
• Assist as necessary with approved procedures being carried out by physicians
• Identifies patient service requirements by engendering a personal rapport with potential and actual clients.
• Maintains patient confidentiality through monitoring of information processing mechanism.
• Provides information to patients and healthcare team where relevant and requested.
• Ensure patient retention and care through appointment follow ups.
• Co-ordinating vacation and other leave while maintaining adequate staffing levels.
• Develops and implements orientation and education programmes for staff m collaboration with the Operations Manager.
• Identifies staff/unit training needs and assists in the planning and provision of in-service training.
• Reviews and updates policies and procedures on the Clinic regularly, ensuring current knowledge and practice.
• Maintains a safe and clean working environment by designing and implementing procedures, rules and regulations.
• Implements and communicates nursing policies and procedures to staff, patients and visitors in a fair and consistent manner.
• Facilitate the timely collection of data for the monitoring of clinic activities and preparation of relevant reports
• Ensures that appropriate functioning equipment and adequate stock levels are maintained in the Clinic.
• Conducts regular audits ensuring compliance with established standards.
• Investigates patients' and staff complaints and concerns and takes necessary action to prevent or correct identified concerns.
• Prepares patient reports and records and disseminates as required.