NEW YEAR, NEW GEAR. We are hosting our fist JOBFAIR at our NEW SITE (30 HOPE RD KINGSTON) JANUARY 8TH & 9TH, 9AM- 12PM). FULL-TIME POSITIONS ONLY. See you there

Your responsibilities will be but not limited to:

• Managing large amounts of incoming calls in a friendly and helpful manner.
• Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.
• Assist customers with their inquiries on future reservations or anything on the account’s services
• Up-selling, when appropriate, by informing customers of additional services.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies.
• Participating in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required..

We require that you have:

• 1 year BPO customer service experience 
• Minimum High School Diploma
• Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate.
• City and Guilds Mathematics and English accepted.
• Excellent verbal and written communication skills
• Excellent relationship building and rebuttal skills
• Must be at least 18 years old
• Valid Government ID, NIS, T.R.N
• Ability to type a minimum of 26wpm with a 90% accuracy
• Ability to work a flexible schedule including day and/or evening hours
• A quiet and private work environment free from distractions
• Basic computer navigation skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Must be flexible to work a schedule within 24 hours period any  days week.
• Ability to work with difficult customers in difficult situations
• Solid customer service attitude, self-motivation, and critical-thinking ability
• Comfortable working independently or in a team
• Ability to maintain confidential information
• Empathetic Skills
• Strong time management and organizational skills
• Problem solving skills required

Your responsibilities will be but not limited to:

• Managing large amounts of incoming calls in a friendly and helpful manner.
• Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.
• Assist customers with their inquiries on future reservations or anything on the account’s services
• Up-selling, when appropriate, by informing customers of additional services.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies.
• Participating in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required..

We require that you have:

• 1 year BPO customer service experience 
• Minimum High School Diploma
• Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate.
• City and Guilds Mathematics and English accepted.
• Excellent verbal and written communication skills
• Excellent relationship building and rebuttal skills
• Must be at least 18 years old
• Valid Government ID, NIS, T.R.N
• Ability to type a minimum of 26wpm with a 90% accuracy
• Ability to work a flexible schedule including day and/or evening hours
• A quiet and private work environment free from distractions
• Basic computer navigation skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Must be flexible to work a schedule within 24 hours period any  days week.
• Ability to work with difficult customers in difficult situations
• Solid customer service attitude, self-motivation, and critical-thinking ability
• Comfortable working independently or in a team
• Ability to maintain confidential information
• Empathetic Skills
• Strong time management and organizational skills
• Problem solving skills required

Your responsibilities will be but not limited to:

• Managing large amounts of incoming calls in a friendly and helpful manner.
• Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.
• Assist customers with their inquiries on future reservations or anything on the account’s services
• Up-selling, when appropriate, by informing customers of additional services.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies.
• Participating in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required..

We require that you have:

• 1 year BPO customer service experience 
• Minimum High School Diploma
• Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate.
• City and Guilds Mathematics and English accepted.
• Excellent verbal and written communication skills
• Excellent relationship building and rebuttal skills
• Must be at least 18 years old
• Valid Government ID, NIS, T.R.N
• Ability to type a minimum of 26wpm with a 90% accuracy
• Ability to work a flexible schedule including day and/or evening hours
• A quiet and private work environment free from distractions
• Basic computer navigation skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Must be flexible to work a schedule within 24 hours period any  days week.
• Ability to work with difficult customers in difficult situations
• Solid customer service attitude, self-motivation, and critical-thinking ability
• Comfortable working independently or in a team
• Ability to maintain confidential information
• Empathetic Skills
• Strong time management and organizational skills
• Problem solving skills required

Your responsibilities will be but not limited to:

• Managing large amounts of incoming calls in a friendly and helpful manner.
• Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.
• Assist customers with their inquiries on future reservations or anything on the account’s services
• Up-selling, when appropriate, by informing customers of additional services.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies.
• Participating in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required..

We require that you have:

• 1 year BPO customer service experience 
• Minimum High School Diploma
• Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate.
• City and Guilds Mathematics and English accepted.
• Excellent verbal and written communication skills
• Excellent relationship building and rebuttal skills
• Must be at least 18 years old
• Valid Government ID, NIS, T.R.N
• Ability to type a minimum of 26wpm with a 90% accuracy
• Ability to work a flexible schedule including day and/or evening hours
• A quiet and private work environment free from distractions
• Basic computer navigation skills and knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Must be flexible to work a schedule within 24 hours period any  days week.
• Ability to work with difficult customers in difficult situations
• Solid customer service attitude, self-motivation, and critical-thinking ability
• Comfortable working independently or in a team
• Ability to maintain confidential information
• Empathetic Skills
• Strong time management and organizational skills
• Problem solving skills required