Mortgage Assistant

Interested persons are invited to apply for the position of Mortgage Assistant (Contract) by submitting their resume and cover letter.

Job Purpose

To provide administrative support to the Assistant Manager and Mortgage Officers as assigned, to ensure that the administrative processes in support of mortgage origination and servicing are effected in accordance with the established performance standards.

Responsibilities

• Prepares all correspondence based on predesigned templates relative to the payment of escrows, interest subsidy, integrity commission, insurance cancellation and any other similar transactions
• Post disbursement activities, including but not limited to escrow creation and maintenance, loan account maintenance/ reconciliations, conversion of bridging loans to long term mortgages, reschedules
• Assists with queries pertaining to customers’ accounts
• Prepares reports and returns as directed
• Other duties and responsibilities which may be assigned by the Head of Department or representative from time to time.

 Job Skills

• Knowledge of the mortgage loan products and the competitive framework of the industry
• Knowledge of the Company’s policies, systems and procedures for loan origination, processing, disbursements and post disbursement account maintenance and servicing
• Strong people skills and customer service orientation
• Resourceful and results oriented
• Readily adjusts to multiple demands, shifting demands and rapid change
• Ability to establish good working relationships with customers and external agencies
• Work effectively as part of a team
• Ability to communicate effectively, both orally and in writing.

 Minimum Requirements

• Minimum of five [5] CXC passes including English & Mathematics (General Proficiency, Grade 11 Minimum)
• Two [2] Levels (CAPE) passes.