Mixologist

We are seeking to identify Bartenders who are responsible for excellence in guest satisfaction by serving food and beverages to the guests according to established standards and keeps bar clean at all times.

Job Title: Mixologist

Department: Food & Beverage - Bar

Reports To: General & Human Resource Manager

About Spice Mill Restaurant: Spice Mill Restaurant offers a unique blend of local flavors and international cuisine in a vibrant beachfront setting. We are committed to providing our guests with exceptional dining experience, and our bar plays a crucial role in delivering creativity and quality in beverages.

Position Summary: The Mixologist is responsible for crafting exceptional alcoholic and non-alcoholic beverages, providing outstanding customer service, and ensuring the efficient and clean operation of the bar. This role requires creativity, in-depth knowledge of mixology, strong interpersonal skills, and the ability to thrive in a fast-paced environment while adhering to all relevant health, safety, and liquor laws in Saint Kitts and Nevis.

Key Responsibilities:

I. Beverage Preparation & Mixology:

• Crafting Cocktails: Prepare and serve a wide range of classic and contemporary cocktails, mocktails, spirits, wines, and beers with precision, consistency, and artistic flair.
• Recipe Development: Develop and introduce innovative new drink recipes, staying updated on current trends and seasonal ingredients, and contributing to the restaurant's unique beverage program.
• Garnish Preparation: Prepare and organize all necessary garnishes, syrups, purees, and other cocktail components.
• Quality Control: Ensure all beverages are prepared and served to the highest quality standards, maintaining proper taste, temperature, and presentation.
• Product Knowledge: Possess extensive knowledge of all bar offerings, including spirits, wines (varietals, regions), beers, and non-alcoholic options, and be able to confidently describe them to guests and make recommendations.

II. Bar Operations & Inventory:

• Setup & Breakdown: Set up and break down the bar area before, during, and after shifts, ensuring all equipment is in working order and the bar is fully stocked.
• Inventory Management: Monitor and manage bar inventory, including liquor, beer, wine, mixers, garnishes, and supplies. Conduct regular stock counts and communicate replenishment needs to management.
• Ordering & Receiving: Assist with placing orders for bar supplies and receiving deliveries, verifying quantities and quality.
• Glassware & Supplies: Ensure an adequate supply of clean glassware, ice, and other bar essentials is always available.
• Equipment Maintenance: Operate and maintain all bar equipment (e.g., blenders, shakers, coffee machines, ice makers) in a clean and safe manner, reporting any malfunctions promptly.

III. Guest Service & Interaction:

• Warm Welcome: Greet guests warmly and professionally, creating a welcoming and engaging atmosphere at the bar.
• Order Taking: Accurately take drink orders from guests and servers, utilizing the POS system efficiently.
• Recommendations & Upselling: Assess guest preferences, offer informed recommendations, and skillfully upsell premium beverages or promotions.
• Engaging Conversation: Engage in polite and attentive conversation with guests, enhancing their overall experience.
• Issue Resolution: Handle guest inquiries, complaints, and feedback promptly and courteously, escalating to management when necessary.
• Responsible Service: Adhere strictly to all local liquor laws regarding responsible alcohol service (e.g., checking IDs, refusing service to intoxicated individuals).

IV. Cleanliness & Compliance:

• Bar Cleanliness: Maintain a high standard of cleanliness and organization in all bar areas, including countertops, sinks, floors, and storage areas, following a "clean as you go" policy.
• Hygiene & Sanitation: Adhere to all food and beverage safety, hygiene, and sanitation regulations.
• Waste Management: Manage waste and recycling according to established procedures.
• Legal Compliance: Ensure full compliance with all relevant health codes, safety regulations, and the liquor licensing laws of Saint Kitts and Nevis.

V. Financial & Administrative:

• Cash Handling: Accurately process payments, manage cash drawer, and reconcile transactions at the end of each shift.
• POS System: Proficiently operate the Point of Sale (POS) system for order entry, billing, and reporting.
• Reporting: Complete end-of-shift reports accurately, including sales, inventory, and cash reconciliation.

VI. Teamwork & Professionalism:

• Collaboration: Work collaboratively with servers, kitchen staff, and management to ensure smooth service flow and guest satisfaction.
• Communication: Maintain clear and effective communication with colleagues and supervisors.
• Professional Conduct: Exhibit a positive attitude, maintain a professional appearance, and demonstrate punctuality and reliability.
• Adaptability: Be flexible and willing to work varying shifts, including evenings, weekends, and public holidays, as required by business needs.

Qualifications:

• High School Diploma or equivalent required.
• Proven experience (typically 2+ years) as a Bartender or Mixologist in a high-volume restaurant, bar, or hospitality setting.
• Demonstrable knowledge of classic and contemporary cocktail recipes, spirits, wine, and beer.
• Strong understanding of bar equipment and operational procedures.
• Exceptional customer service and communication skills.
• Ability to work efficiently and accurately in a fast-paced, demanding environment.
• Excellent organizational and multitasking abilities.
• Basic math skills and experience with cash handling and POS systems.
• Must be of legal drinking age in Saint Kitts and Nevis.
• Knowledge of local health and safety regulations, and responsible alcohol service practices in Saint Kitts and Nevis.
• Relevant bartending or mixology certification is a strong asset.

Physical Requirements:

• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, lifting, and carrying of items up to 30 pounds.
• Ability to ascend and descend stairs and ramps.
• Manual dexterity to mix drinks and handle glassware.