Meeting Planning Officer

The Events & meetings Planning Officer will be responsible for participating in the development and execution of in-person and virtual programs that support stakeholder and firm objectives.

Overview:

​ KPMG Jamaica's delivery center, Jamaica Extended Support Services (JESS), is seeking a Meeting Services Coordinator. This role involves collaborating with KPMG United States to support the development and execution of in-person, hybrid, and virtual programs and events using various event-related technology tools and platforms.

​

Key Responsibilities:

• Process cross-checks of data across Cvent, Focus, and Housing platforms to ensure accuracy.
• Manage the Program Delivery Support Mailbox.
• Facilitate reservation and travel communications, edit as required, and manage deadlines.
• Upload participant lists into Cvent and manage attendee needs.
• Support the Meetings on Demand program with process, timelines, and expectations.
• Review reports related to room attrition, reservation due dates, and departures.
• Manage deliverables for fare cap approvals.
• Handle program requests and inquiries via the program delivery mailbox.
• Act as MSA for internal programs with fewer than 50 registrants, managing up to two programs per month.

​

Stakeholder Relationship Management:

• Proactively identify and escalate issues.
• Cultivate productive relationships with the Client.
• Communicate effectively with the Client to understand changes to departmental processes.

​

Qualifications:

• Minimum of 3 years of work experience, preferably within an events and meetings team or professional services firm.
• Bachelor’s degree or equivalent work experience.
• Strong communication, problem-solving, and organizational skills.
• Experience with event management systems (Cvent) and event registration is a plus.
• Proficient in Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook).

​

Competencies:

• Communication: Deliver clear, effective communication and understand others.
• Customer Service: Demonstrate commitment to public service and serve internal and external customers.
• Collaboration & Teamwork: Work cooperatively with others to accomplish objectives.
• Stakeholder Management: Build strong professional relationships and influence all levels across the organization.
• Problem-Solving: Identify problems, evaluate alternatives, and recommend solutions.
• Drive Quality: Develop and monitor processes to achieve desired results.
• Administrative Support: Facilitate execution of administrative activities and procedures.
• Speaking and Listening: Present and receive information effectively, actively listen to ensure understanding.

​

Special Conditions:

• Fast-paced team environment.
• Primarily paperless work environment.
• May require extended hours or work on public holidays.

​

If you are organized, proactive, and have a passion for event management, we encourage you to apply!

APPLY NOW! 

We thank all interested applicants however, only shortlisted candidates will be contacted.​

Learn more about K-JESS here: K-JESS Homepage

© 2025 KPMG Jamaica Extended Support Services Limited, a company incorporated in Jamaica and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.