Medical Examination Services Associate

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Underwriting, Provider and Medical Examination Services team in the capacity of:

Medical Examination Services Associate

Perform administrative and clerical duties for the Medical Examination Services Unit and maintain exceptional client service and experience for internal and external clients.

Location: Kingston

As a Medical Examination Services Associate, you will:

• Schedule and confirm appointments to ensure efficient client flow at the facility.
• Screen and place telephone calls.
• Document medical and laboratory reports for submission to the Underwriting or New Business Departments.
• Respond to client’s concerns.
• Retrieve and affix policy numbers to all medical and laboratory reports.
• Compile and submit daily and monthly reports to the Assistant Manager.
• Prepare and maintain a list of clients who have defaulted their appointments.
• Coordinate the waiting area to ensure smooth flow of clients.
• Process and reconcile lab and doctor’s bills for submission to the Accounts Payables Department.
• Coordinate the orientation of new team members and assist with the training of the Relief Receptionist and the HEART Trainee.
• Prepare daily and monthly reports of the department’s activities.
• Assist with the administrative functions of the department.
• Maintain a proper record of all medical requirements.
• Organize departmental meetings and functions.
• Record and prepare minutes from unit meetings.
• Log medical requirements to the Paramed Client Management System (PCMS) and scan to P360 or the document repository.
• Perform other job-related duties assigned from time to time.

What do you need?

• Associate’s Degree in Business Administration or other related field from a recognized institution.
• Successful completion of LOMA 1 and 2.
• Two (2) years’ work experience in a similar position.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Sound human relations and time management skills.
• Ability to communicate effectively both orally and in writing.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than March 6, 2026.

While we appreciate all applications, only shortlisted candidates will be contacted.