Manager – Talent, Learning & Culture

Manager – Talent, Learning & Culture

Main Purpose of Job:

The Manager – Talent, Learning & Culture is responsible for the development and implementation of programs and strategies that will foster a positive and engaging work environment, as well as support the attraction, development and retention of talent. This role will also support the implementation of relevant strategies aligned to the Group’s culture, core values and strategic goals, ensuring the effective rollout of all such strategies. This role involves collaborating with various departments to align talent strategies to develop a strong talent pipeline, design and implement impactful learning programs, and promote a thriving and inclusive workplace culture.

Key Duties and Responsibilities:

Culture Development:

• Partner with senior management to define and develop strategies that promote an organizational culture aligned to the Group’s strategic goals and core values, PRIME.
• Implement initiatives to boost employee morale and job satisfaction.
• Conduct surveys and gather feedback to improve feedback to improve the work environment.
• Promote initiatives that support diversity, equity, and inclusion across the organization.

Employee Engagement:

• Develop and execute employee engagement programs that enhance morale, productivity, and retention.
• Oversee the design and delivery of employee surveys, focus groups, and other tools to measure engagement.
• Analyze engagement data to identify trends and provide actionable insights to leadership.
• Collaborate with assigned personnel and department heads to address areas of concern and improve employee experience.

Talent Management and Succession Planning

• Identify and assess current and future talent needs, specifically, high-potential employees for key roles and implement programs to address skill gaps and enhance employee capabilities.
• Implement and analyze employee engagement surveys, and develop initiatives to improve employee satisfaction and retention.
• Develop plans for filling leadership roles.

Performance Management / Learning and Development:

• Design and implement robust performance management systems.
• Oversee the performance management processes, including performance reviews, feedback and development planning.
• Facilitate the implementation of training and development programs that enhance employee’s technical soft skills and capabilities, aligned with organizational goals and employee needs.
• Manage and maintain learning platforms and track training effectiveness by conducting needs analysis and evaluation on learning programs to facilitate a culture of continuous improvement through regular feedback and coaching initiatives.
• Tracking usage of tools and the learning management system features to provide reports on trends and creating and executing a plan to address trends and any relevant issues.

Change Management:

• Manage the Management of Change (MoC) process as assigned, ensuring that all change initiatives are effectively planned, communicated, and executed.

• Collaborate with assigned personnel to support organizational transformation initiatives, helping them to communicate effectively and lead by example during transitions.
• Ensure change management practices are effectively integrated into business processes, minimizing resistance and maximizing adoption.
• Support change management efforts during organizational shifts, including organizational changes, technology implementation, or process optimization.
• Develop and execute internal communication strategies to reinforce culture, promote transparency, and share learning.
• Evaluate the impact of change initiatives on organizational culture and employee engagement, and make recommendations as needed.

Leadership and Collaboration:

• Act as a strategic partner to senior management, providing expert advice on culture and people development matters.

• Provide coaching and support to senior management to help them navigate cultural and organizational change.

• Develop and deliver training programs that equip management with the skills needed to lead effectively during times of change.
• Lead, mentor, and develop the all assigned personnel, fostering a collaborative and high-performing team environment.
• Work closely with cross-functional teams to ensure that culture and people development initiatives are aligned with broader business objectives.
• Participate in strategic planning processes, contributing insights on workforce development and organizational culture.

Compliance and Reporting:

• Ensure that all culture and people development initiatives comply with relevant internal policies and procedures.
• Prepare and present regular reports on the progress and impact of cultural and engagement programs to senior leadership.
• Maintain up-to-date knowledge of industry trends and best practices in culture and people development.

Required Qualifications and Experience:

• Bachelor’s degree in Human Resources, Organizational Development, Psychology, or a related field.
• A minimum of 3 – 5 years of experience in HR at the managerial level, with a focus on culture, employee engagement, or organizational development.
• Proven experience in leading cultural transformation and change management initiatives.
• Strong understanding of performance management and employee development processes.
• Experience with MS Office and Human Resources Management Systems – including SAP.

 Required Knowledge/ Skills/ Abilities:

• Ability to design and implement company policies.
• Excellent decision-making and analytical skills.
• Strong verbal and non-verbal communication skills.
• Ability to take quick decisions while working in a fast-paced environment.
• Strong analytical skills, with the ability to interpret data and make evidence-based decisions.
• Ability to perform under pressure, respond quickly to requests and achieve effective results within given and at times tight time frames.
• Ability to coach and guide less experienced staff and contribute to their on-going training and development.
• Sound leadership, communication and influencing skills required.

Kindly submit applications 

on or before June 11, 2025

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