Manager - Swing Golf Simulator & Lounge

We are seeking a dynamic, experienced, and customer-focused Manager to lead the operations of our golf simulator restaurant and bar.

This unique venue combines state-of-the-art golf simulation technology with an upscale dining and bar experience, offering guests a fun and immersive atmosphere. The ideal candidate will have a strong background in hospitality management, a passion for sports and entertainment, and the ability to deliver exceptional guest experiences.

Key Responsibilities:

Operations Management

• Oversee daily operations of the restaurant, bar, and golf simulator areas.
• Ensure all equipment (golf simulators, POS systems, etc.) is functioning properly and maintained.
• Manage inventory, ordering, and vendor relationships for food, beverage, and simulator supplies.
• Maintain high standards of cleanliness, organization, and health/safety compliance.

Staff Management

• Hire, train, schedule, and supervise front-of-house and back-of-house staff.
• Foster a positive and productive work environment through leadership and team-building.
• Conduct regular performance reviews and provide coaching as needed.

Guest Experience

• Provide outstanding customer service and resolve guest issues with professionalism and care.
• Monitor guest feedback and continuously look for ways to improve service and offerings.
• Promote a welcoming and inclusive environment for players of all skill levels.

Sales & Marketing

• Collaborate on marketing initiatives, including promotions, events, and social media presence.
• Help develop loyalty programs, group events, leagues, and corporate outings.
• Monitor and analyze key performance indicators (KPIs) to drive growth and profitability.

Financial Management

• Track daily sales, labor costs, and other operational expenses.
• Manage cash handling and ensure proper accounting procedures.

Qualifications:

• 3+ years of management experience in hospitality (restaurant, bar, or entertainment venue preferred).
• Strong leadership, interpersonal, and problem-solving skills.
• Proficient with POS systems, basic financial reporting, and inventory management.
• Excellent communication and organizational abilities.
• Able to work flexible hours, including evenings, weekends, and holidays.

Benefits:

• Competitive salary and bonus opportunities
• Staff discounts and golf simulator privileges
• Opportunities for growth and advancement
• A fun, energetic work environment