Manager, Monitoring & Evaluation

Manager, Monitoring & Evaluation is responsible for overseeing contractor and consultant performance monitoring, data analysis, reporting, and management of the DVBI platform to support effective public procurement operations and decision-making.

Public Procurement Commission

Career OpportunitY

On April 1, 2019, the Public Procurement Act came into effect establishing the Public Procurement Commission (PPC) as a Public Body Corporate replacing the National Contracts Commission.

The PPC has responsibility for reviewing and endorsing recommendations for the award of Government Contracts, making recommendations to Cabinet for the award of Government Contracts, as well as registering companies/businesses desirous of participating in the Government of Jamaica (GOJ) Procurement Process. The PPC also oversees the implementation of the GOJ Contractor and Consultant Performance Evaluation Programme (CCPEP).

The PPC invites applications from suitably qualified professionals to fill the following career opportunity at our location in Kingston:

Manager, Monitoring & Evaluation (GMG/SEG 4)
Contractor Performance Monitoring Branch
Salary Range: $6,333,301.00 - $8,517,586.00 per annum

Job Purpose

Under the general direction of the Senior Director, Contractor Performance Monitoring Branch, the Monitoring and Evaluation Manager is responsible for the implementation and operations of performance contracting tools for effective Contractor and Consultant Performance Evaluation Programme (CCPEP) delivery; especially the Data Visualization and Business Intelligence (DVBI) platform. He/she will support and contribute to the development and implementation of the CCPEP framework, including Standard Operating Procedures (SOPs), instructions, resource material, registers, tools and research. The post will manage the Technical Officers and ensure an effective and efficient CCPEP implementation and maintenance process. The position also requires participation in technical, administrative, and learning activities necessary to facilitate achievement of the objectives of the Branch. The post will require significant consultation and interactions with GOJ procuring entities, contractors, and consultants as well as PPC Branches.

Key Outputs

•  CCPEP data collection, collation, compilation, and analyses

•   Statistical analysis of CPEP data and information as well as the production of high quality analytical reports

•   Reports and other relevant documents (manuals, checklists, forms, articles, etc.,) for Branch projects and activities

•   Deliverables from special assignments

•   Training materials and presentations for assignments

•   Branch input for the PPC Annual Report

•   Operational oversight of the DVBI platform

•   Branch’s QMS ISO9001:2015 aspects

•   Learning delivery to DVBI users (new training as well as refresher training)

•   Recommendations and/or reports on any changes, refinements, fixes or augmentation needed for the DVBI platform to better manages its operations and support users

•   Contractor and Consultant performance audits at scheduled intervals.

•   PPC organizational performance evaluations

•   Responses to procuring entities, consultants and contractors regarding CCPEP activities

•   Input to the Branch’s operating policies and processes to meet technical objectives and targets

•   Input to the Branch’s strategic and operational plans plus Branch budgets.

Key Responsibility Areas:

 A.    Technical/Professional Responsibilities

•    Enable the robust management and maintenance of the Contractor and Consultant Performance Evaluation Programme (CCPEP) framework in order to manage the performance and evaluation process for Government of Jamaica contractors and consultants in relation to their work on government contracts so as to effectively meet the procurement needs within the Public Sector.

•   Maintain an integrated database of all Branch projects and programmes.

•   Continually assess strengths, weaknesses and gaps in projects/programmes and determine opportunities to act upon.

•    Enable proper data management, ensuring reliable and verified data that allows for appropriate analyses and timely and structured reports.

•    Establish day-to-day operational oversight for the Branch’s Data Visualization and Business Intelligence (DVBI) Portal, including uptime, timeliness, data quality, reporting and data visualizations.

•    Provide feedback  and reporting to Senior Director  on trends in performance contracting observed from DVBI platform and relevant information.

•    Manage customer  service processes in respect of queries from internal (PPC Branches) or external stakeholders (i.e. contractors and procuring entities) related to Branch’s programmes and projects.

•    Provide  technical  support  for  all  on-boarded  users  (i.e.  procuring  entity contractors, consultants) of the DVBI platform.

•    Provide support in designing and implementing research which contributes to the better data collection tools or performance contracting processes.

•    Assist the Administrative Assistant with DVBI onboarding in the event that troubleshooting is required.

•   Prepare and/or conduct training courses on-the-job trainings for the Branch’s Technical Officers on relevant topics as required.

•   Assist with the development and teaching of the Branch’s online courses on the Learning Management System (LMS)

•    Make analyses and recommendations to the Senior Director in respect of any changes, refinements, fixes or   augmentation needed for the DVBI platform to better manage its operations and support users.

•   Assist with the development and teaching of the Branch’s in person courses for both onsite delivery at the PPC and offsite delivery at external locations

•    Implement an audit programme for CCPEP in respect of both procuring entities and contractors and consultants.

•   Develop any required assessments for the Branch’s online courses on the LMS.

•   Supervise and/or coordinate field assessments in respect of CCPEP and Branch activities, including field verification, event logistics, focus group activities and spot check visits.

•    Act as positive leadership role model, motivates, directs and inspires the CCPEP Team to succeed, utilizing appropriate leadership styles.

•    Perform data quality checks and observations to guarantee that data is collected according to highest standards of quality in the evaluation process.

•    Document project progresses, technical issues and/or questions in a way that can be channelled to the Senior Director through a clear reporting mechanism.

•    Promote ideas for improvement; share structured feedback and lessons learnt with the CPM team.

•    Contribute to organisational learning through supporting specific analysis, lessons learned and reports

•   Act as the Branch’s point of contact with the PPC’s quality Management system (e.g. internal QMS ISO9001:2015) process

•    Assist the planning, preparation, implementation, and coordination of monitoring activities including but not limited to questionnaire designing, data collection, analysis and reporting and to yield results of acceptable degree of quality,

•   Assist the Senior Director in undertaking Branch assignments and preparing Branch reports.

B. Administrative Responsibilities

• Prepare and/or edit Branch reports i.e. monthly progress report, a quarterly Operations and Corporate Plan and annual progress report of the Branch’s activities.

• Ensure   that   actions   are   appropriately   planned   and   lead   to   total   task accomplishment with concern for quality in all areas.

• Undertake  primary  and/or  secondary  research  on  matters  to  facilitate  the outcomes related to the Branch’s projects and programmes.

• Participate in the preparation of the Branch’s Operations Plan, Corporate Plan and Budget as well as the development/review of Branch operating policies, procedures, and standards.

• Prepare well-written media information (e.g. articles, announcements, handouts, etc.) in regard to Branch activities for public consumption via the DVBI portal, PPC newsletter, PPC website, etc.

• Provide  support  in  the  delivery  of  training  and  learning  activities  for  key stakeholders to promote and facilitate project or programme outcomes.

• Liaise with the Branch’s Administrative Assistant to manage any required logistics and prepare routine reports and participate in the preparation of special reports/documents as required.

• Represent the Branch at internal as well as external meetings.

• Participate in inter-branch projects/programmes to facilitate the seamless delivery of service to registered suppliers and procuring entities as well as the execution of inter-department programmes.

• Represent the Commission externally at meetings/conferences and other functions as required.

• Establish and maintain an effective professional network to advance the work of the Commission and maintain professionalism.

C. Other Responsibilities

The incumbent may, from time to time, be assigned duties not specifically outlined within the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position.

Performance Standards:

• Timely, accurate and relevant quality recommendations.

 •   Adherence to timeliness and stated specifications on all major projects.

•  Assist  with  the  Branch’s  strategic  plans,  operational  plans  and  budgets  are prepared within agreed time frame and in accordance with the required standards.

• Input to the Branch targets, systems and processes within the agreed timeframes and in accordance with the established standards.

• DVBI  platform  is  functional  and  operational,  as  well  as  kept  current,  and maintained according to designated schedule and scope of work.

• Branch’s quality management aspects (e.g. QMS ISO 9001:2015) are satisfied.

• Deliverables and outputs are produced and presented to established standards.
• Effective working relationships are maintained internally and externally. 
• Confidentiality, integrity and professionalism are demonstrated in the execution of duties and personal conduct.
• Procuring entities are satisfied with the quality of service received by the Branch.

Required Competencies

The incumbent is required to demonstrate the following competencies at the level established within the Competency Framework:

•   Excellent research skills.

•   Excellent teamwork and interpersonal skills.

•   Excellent written and oral communication skills.

•   Excellent leadership/supervisory skills.

•   Good quality management skills

•   Ability to develop effective plans in keeping with the Branch’s objectives.

•   Ability to work under pressure, independently and as a team.

•   Be able to exercise good judgment in a variety of situations.

•   Good change management skills.

•   Ability to handle confidential matters with discretion.

•   Good analytical skills (qualitative and quantitative).

•   Customer service orientation.

•   Solution – focused to reach logical, pragmatic decisions.

•   Ability to organize, plan and deliver results.

•   Ability to develop or implement monitoring and evaluation processes.

•   Good decision-making and problem-solving skills.

•    Be  open  to  change  and  effectively  adapt  to  changing  circumstances  or requirements.

•   Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with accuracy and attention to detail.

•   Conflict resolution/mediation skills would be an asset.

•   Demonstrated ability to effectively manage projects.

•    Strong information technology skills including word-processing, presentation, data visualisation and database management applications.

•    Ability to interpret and apply the Public Procurement Act, regulations, and related legislation

Minimum Required Education and Experience

•    Master’s Degree in Applied Science, Social Science, Monitoring & Evaluation, Business Administration, Project Management or related discipline from an accredited tertiary institution.

•     At least three (3) years’ experience in research, project management, monitoring and evaluation and/or other comparable disciplines.

•     Working knowledge of the GOJ Public Procurement regulatory framework and contract management modalities in the public sector.

•     Demonstrated experience in data analysis software (e.g. SPSS, Excel), GIS tools, data collection platforms and data visualisation software (e.g. Power BI, Tableau) and advanced computer skills (word-processing, PowerPoint, spreadsheets, and databases) is a requirement.

•    Strong  experience  in  conducting  research  from  design  and  formulation  to implementation, analysis and presentation of results and recommendations.

Applications accompanied by résumés should be submitted no later than Monday, 8^th  June 2026 to the:

Manager

Human Resource Management and Development

Public Procurement Commission

Third Floor, PanJam Building,

60 Knutsford Boulevard,

Kingston 5

Please note that we thank all persons for responding but only shortlisted applicants will be contacted.