Logistics Officer

The Logistics Officer is responsible for optimizing delivery cost/expense whilst managing customer expectations in keeping with the service level benchmark by consolidating full truck loads.

Distribution Responsibilities

• Sort invoices into designated routes/delivery areas and consolidate them for delivery by full truck loads within the guidelines indicated by management.
• Ensure the maximum use of warehouse loading time through the continuous preparation and dispatching of inventory.
• Ensure that both round-town and rural consolidated pick tickets are processed for delivery in keeping with service level benchmarks.
• Ensure that all invoices being consolidated have complete addresses and appropriate “ship to” instructions.
• Daily examination of the delivery status report to establish compliance levels and requisite action to achieve benchmark service levels.
• Disseminate report to stakeholders.
• Ensure all invoices are processed and accounted for via reconciliation on a daily basis.
• Ensure bad goods/recall instructions are actioned.
• Investigate and highlight discrepancies and inconsistencies with the consolidated picking ticket.
• Ensure that invoices received are scheduled for delivery to meet delivery standard of twenty -four or forty- eight hours (round-town vs rural) after receipt of same.
• Inform Customer Service Supervisor and Sales Supervisors of all invoices that have not met the standard delivery in 24 & 48 hours as applicable.
• Efficiently and accurately respond to customers, sales and customer service personnel enquiries re: status of invoices/loads.
• Review workload for unconsolidated invoices and make preparations for urgent delivery for return to stock through the processing of credit notes at the month/ end.
• Participate fully in all stock count exercises.
• Monitor & maintain accountability of all returned invoices from contractors, escalating issues as applicable.

 Financial Responsibilities

• Ensure the most effective use of resources in support of business objectives.
• Identify and implement innovative ways to add value and reduce costs