Learning & Development Officer

Supreme Ventures Services Ltd is employing a Learning & Development Officer. The employee is responsible for creating, implementing, and conducting training and development programs for employees.

The Learning & Development Officer will also equip staff with the knowledge, practical skills, and motivation to carry out their work activities effectively. 

Job Responsibilities:

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
•  Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers. 
• Creates and/or acquires training procedure manuals, guides, and course materials to fulfill employees’ specific needs to maintain or improve job skills. 
• Presents training and development programs using various forms and formats including group discussion, lectures, simulations, and videos. 
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through performance metrics, assessments, surveys, and feedback. 
• Maintains knowledge of the latest trends in training and development.
• Supports career development initiatives, succession planning, and leadership programs.
• Provides guidance to managers on coaching, mentoring, and development planning. 
• Prepares reports on training outcomes, participation, and ROI. 
• Recommends improvements to learning strategies and content. 

Perform other duties as assigned by the Learning & Development Manager and SVP, People & Corporate Services

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, or a related field required. 
• Training and development certification is an asset
• At least two (2) years of training experience required.