Lead Creative Designer
Smart Mobile Solutions
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 13/10/2025
- HR
Lead Creative Designer
JOB SPECIFICATION AND JOB DESCRIPTION
JOB TITLE: LEAD CREATIVE DESIGNER
REPORTS TO: HEAD OF MARKETING
DIRECT REPORT(S): GRAPHIC DESIGNER
DIVISION: GROUP (CROSS-FUNCTIONAL/STRATEGY – MARKETING, SOFTWARE, TECHNICAL SERVICES, COMMODITIES)
About Smart Mobile Solutions
Smart Mobile Solutions helps businesses of all sizes—from large companies to small startups— simplify their technology needs. We are a full-service ICT Company that provides everything from devices and tech support to digital solutions that help companies work smarter and grow faster. Whether you’re upgrading your tech, optimizing your operations, or expanding your digital presence, we’ve got the experience and tools to make it happen, so you can focus on your business. Join us and be part of a team that delivers innovative solutions to drive real business growth. We pride ourselves on being solutionists! Visit us at www.smsja.com to learn more.
Our commitment to you:
At SMS, we are dedicated to fostering an inclusive and supportive workplace where every team member feels a true sense of belonging. Your unique contributions are valued and celebrated, and we believe that our collective strength comes from the diverse experiences and talents of our people. Collaboration is at the heart of what we do, and you’ll be working alongside colleagues who not only appreciate your strengths but are also eager to learn from your perspectives. Professional growth and development are integral to our culture—growth is woven into the fabric of who we are, and we are committed to helping you achieve your career aspirations.
Smart Mobile Solutions is seeking a dynamic and innovative Lead Creative Designer to join our Marketing Team. Reporting to the Head of Marketing, the Lead Creative Designer will oversee and review all creative design outputs, ensuring alignment with best practices, brand standards and campaign objectives. The incumbent will coach and develop the Graphic Designer to improve execution speed, creative quality and adherence to design standards all while collaborating with cross-functional teams to deliver impactful designs across all platforms.
What you’ll do:
Strategy & Market Positioning
- Lead creative direction for all campaigns and initiatives, ensuring brand alignment and impact.
- Supervise, coach, and review work from the Graphic Designer, providing mentorship to strengthen design capability.
- Oversee quality control for all creative assets (digital, print, multimedia) before release.
- Develop and maintain creative systems (templates, design libraries, brand kits) to improve speed and consistency.
- Collaborate with Assistant Marketing Manager to align creative outputs with campaign strategies and timelines.
- Partner with Marketing Officer to ensure visuals support content narratives.
- Manage relationships with external vendors (agencies, printers, media houses) for high- quality production.
- Stay up to date on design trends, technologies, and UX/UI best practices to keep SMS competitive.
SUCCESS METRICS
- 90% of design assets approved with minimal revisions
- 95% of campaign assets delivered on or before deadline
- Measurable improvement in Graphic Designer’s output quality (tracked via stakeholder satisfaction scores).
- Reduced design rework rates by at least 30% within first 6 months
- Establish a creative system (templates, libraries) within first 90 days of hire
- Demonstrated upskilling of the Graphic Designer (quality and speed improvements)
What we’re looking for:
- Bachelor’s degree in Graphic Design, Visual Arts, Multimedia Design, or related field.
- 5+ years’ professional experience in graphic/creative design, with at least 2 years in a supervisory or lead role.
- Strong portfolio showcasing expertise in brand identity, digital design, and multi-channel creative campaigns.
- Advanced proficiency in design software (Adobe Creative Suite, Figma, Sketch, InDesign,etc.) and familiarity with video/photo editing tools.
- Strong understanding of UI/UX principles, digital platforms, and multi-device design requirements.
- Proven leadership skills with the ability to mentor and inspire designers.
- Excellent communication, presentation, and project management skills.
- Ability to balance creativity with strategic thinking and business objectives.
- Strong attention to detail and ability to thrive in a fast-paced, deadline-driven environment.
Why you’ll love working at Smart Mobile Solutions (SMS):
- We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
- We’re committed to achieving excellence in everything we do.
- By working at SMS, you’ll join a dynamic and purpose - driven organization that values both individuals and collective success.
