VP of Sales (BPO)

We're hiring a VP of Sales for our BPO client in Kingston

Our client is a leading Business Process Outsourcing (BPO) firm specializing in delivering exceptional customer experiences through state-of-the-art call center services. With a commitment to innovation and excellence, they partner with diverse industries to optimize their customer interactions and drive business growth.

Position Overview:
We are seeking a dynamic and strategic leader to join their team as the Vice President of Sales for their Call Center BPO division. The successful candidate will play a pivotal role in driving revenue growth, building strong client relationships, and ensuring the overall success of our sales initiatives.

Responsibilities:
1. Sales Leadership:
    Develop and execute a comprehensive sales strategy to achieve revenue targets and business objectives.
2. Client Acquisition and Retention:
   - Identify and pursue new business opportunities, cultivating relationships with key decision-makers.
   - Collaborate with existing clients to understand their evolving needs and proactively offer solutions that enhance our service offerings.
3. Market Analysis:
   Stay abreast of industry trends, competitor activities, and market dynamics to identify new opportunities and challenges.
    Utilize market insights to inform strategic decision-making and product/service enhancements.
4.  Strategic Thinker: Demonstrated ability to develop and implement effective sales strategies aligned with overall business goals
5.  Client-Centric Approach:
   - Proven experience in building and maintaining strong client relationships, understanding client needs, and delivering innovative solutions.
6. Analytical Skills
   - Ability to analyze market trends, sales performance metrics, and financial data to make informed business decisions.
7. Communication Skills
   - Excellent verbal and written communication skills, with the ability to effectively present ideas and influence key stakeholders.

Education and Experience:
   - Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
   - Proven track record of at least 5 years in sales leadership roles within the BPO or call center industry.