Assistant Laundry Manager

About the Company Atlantis Paradise Island, a lush, oceanside resort located on Paradise Island in The Bahamas, is a dynamic destination that launched 25 years ago as a first-of-its-kind modern marvel of nature and engineering. Bahamian culture and the spirit of Atlantis' more than 5,000 beloved tea

About the Company

Atlantis Paradise Island, a lush, oceanside resort located on Paradise Island in The Bahamas, is a dynamic destination that launched 25 years ago as a first-of-its-kind modern marvel of nature and engineering. Bahamian culture and the spirit of Atlantis' more than 5,000 beloved team members are the heart and soul of this legendary resort. The immersive programming connects guests to the rich history, art, people, food, and festivities of The Bahamas while remaining dedicated to sustainability and environmental conservation.

Atlantis was developed and operated by Kerzner International, a leading international developer and operator of destination resorts, casinos and luxury hotels. In 2012, the resort development was acquired by Brookfield Asset Management. Three of the resort's five properties, Royal, Coral and Cove, participate in the Marriott Bonvoy loyalty program.

Atlantis features five unique lodging options with a total of 3,800+ rooms: the grand iconic towers of recently renovated The Royal, family-friendly accommodations at The Coral, water-side villas at Harborside Resort, all-suite luxury accommodations at The Cove, and residential-style accommodations with full kitchens at The Reef. In 2024, in partnership with Groot Hospitality, Atlantis will open a new resort, Somewhere Else, at the former location of The Beach.

The Cove, Atlantis Paradise Island's luxury hotel, is nestled along a protected cove between two private white sand beaches. The Cove offers 600 elegant suites with balconies, floor-to-ceiling ocean views, and impeccable butler service. The adults-only Cove Pool features 20 private beach cabanas with Bahamian-inspired art and design. Guests can enjoy outdoor gaming at the pool, indoor gaming at Sea Glass Lounge.

The resort is centered around Aquaventure, an innovative, 141-acre waterscape of thrilling slides and river rides, eleven pools, and five miles of white sand beaches. Home to the largest open-air marine habitat in the world, over 50,000 marine animals from 250 species make their home in natural ocean-fed environments. With its unparalleled meeting and convention space, the well-appointed Atlantis Marina with 63 slips overlooking Marina Village and more, the Atlantis experiences are endless and unique to each traveler. Additional resort amenities include the 30,000 sq ft tranquil Mandara Spa, state-of-the-art fitness center and wellness programs, outdoor tennis and basketball courts, a 400-seat movie theatre, Atlantis Kids Adventures (AKA) for children ages 3-12, gaming arcade and CRUSH, a nightclub for teens. Jokers Comedy and Night Club offers nightly entertainment and live music. The resort is also home to an award-winning 18-hole golf course designed by Tom Weiskopf, the renowned Atlantis Casino, duty-free shopping, and restaurants and lounges with celebrity chef culinary masterpieces, including Fish by José Andrés, Nobu, by Nobu Matsuhisa, Paranza by Michael White and Olives, by Todd English. Guests of Atlantis Paradise Island have exclusive access to unforgettable excursions led by local partners including Pieces of 8 boat tours, Tropic Ocean Airways and Coco Bahama Seaplanes. Day trips to The Bahamas' out islands of Exuma and Eleuthera to swim with nurse sharks or feed iguanas in their natural habitats are a few of many #BahamasAtHeart itineraries travelers can discover.

In 2022, t he 65,000 sq ft Atlantis Casino will undergo a décor refresh that will include modern finishes, shimmering textures and celestial fixtures, offering an ever grander and more elegant sense of space. Other updates will include the expansion of the Atlantis Casino's two on-site lounges, an exciting high-limit slots lounge, and an expansion of the exclusive gaming salon, Salon Prive. The Atlantis Casino hosts 85 table games, 700 slot machines and a 15,000 sq ft Race and Sports Betting Parlor.

Atlantis has committed to a meaningful connection with the ocean, marine life, sustainability, and environmental stewardship through its purpose-led efforts with Dolphin Cay and the Atlantis Blue Project Foundation (ABPF). Founded in 2007, Dolphin Cay, the resort's 14-acre marine mammal habitat, is an advanced marine education center and animal rescue rehabilitation hospital whose first residents include 17 rescue dolphins from Hurricane Katrina. Visitors to Dolphin Cay, one of the world's largest and most sophisticated marine-mammal habitats in the world, can participate in creative, non-disruptive, "interactions," that build real awareness, stir emotion, and help fund the resort's conservation efforts. Every visit to Dolphin Cay and each Atlantis Marine Adventure, such as snorkeling and SCUBA diving, benefits ABPF, the resort's nonprofit 501©3 organization dedicated to saving sea species and their extraordinary habitats throughout The Bahamas and surrounding Caribbean seas.

Job Summary

Responsible for ensuring that team members operate at high levels of productivity and that quality standards are met daily. Provides oversight with respect to the day-to-day operation of the Laundry Plant.

Main Duties & Responsibilities

• Manages the department planning, organizing, scheduling, and directing of the workforce in accordance with the terms of the current collective agreement.
• Manages the linen levels for Food & Beverage, Housekeeping, Marine, and Water Park, and valet services are distributed in a timely manner.
• Consults with the Laundry Plant and F & B Outlets daily. Ensuring that linen injections are agreed upon and then injected.
• Reports to the team of distribution managers regarding any concerns that will affect the outlet's ability to meet daily needs. Ensures that issues are resolved in a timely manner.
• Monitors daily linen inventories by floor to ensure requisitions are done effectively.
• Establishes daily par levels for outlets with managers. Setting up standby linen for banquets.
• Informs F & B Managers and staff on the linen distribution program such as par levels, usages, and abuses. This is by periodically attending roll calls.
• Monitors linen in warehouse stocks and advises the team of available quantities.
• Reports on linen abuses by any outlet to the team and assist in the resolution of same.
• Implements a rag program with linen rooms & outlets.
• Works daily with linen rooms on cleaning exchange for soiled linen.
• Strives to work in harmony with both the laundry team and the F&B outlet managers.

• Implement new techniques for accomplishing the job more effectively.
• Ensures that all equipment is properly functioning within the department. Ensure that all malfunctions are reported to the Director of Engineering.

• Responds quickly and positively to guests' questions, requests, problems, and complaints and resolves them effectively and consistently.

• High School Diploma
• Associate-level degree in Hospitality or Business Administration (preferred but not essential)

• Experience managing a team minimum of 50 more
• At least 2-5 years of management experience in a laundry facility
• Proficient in Microsoft Suite and Outlook
• Working Knowledge of Budgets
• Strong knowledge of Laundry Equipment

• Outstanding organizational and management skills
• Excellent team- building and communication skills
• Ability to lift more than 25 lbs.
• Ability to work Independently and Problem Solver