Swirls is a fast-paced retail bakery that is committed to providing safe food of the highest quality. We pride ourselves on our dedication to delivering top-quality products to our customers. We are building out new stores and are looking for the ideal candidate to do this successfully.
JOB SUMMARY
We are seeking a highly motivated and experienced Fast Food General Manager to lead our team and oversee the operations and buildout of our stores. The ideal candidate will be a dynamic leader with a passion for delivering exceptional customer service, maintaining high operational standards, and driving business growth.
MAIN RESPONSIBILITIES
- Leadership and Team Management – handle recruitment, training and development.
- Operations Management – oversee all operations.
- Buildout of new locations.
- Customer Service - ensure high-quality service and satisfaction.
- Financial Management – create/manage/control/monitor all financial related functions.
- Marketing and Sales – develop and execute marketing & promotional strategies.
- Inventory and Supply Chain – oversee all inventory and supplier related functions.
- Compliance and Reporting – ensure compliance in general, and submit required reports to corporate or upper management.
- Other Duties - as he/she deems necessary for the smooth performance of his/her duties or duties as delegated by upper management.
EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS
- High school diploma or equivalent (Bachelor's degree in business or related field is a plus).
- Proven experience as a General Manager in a fast-food or quick-service restaurant.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Exceptional customer service and interpersonal skills.
- Knowledge of food safety regulations and compliance.
- Financial acumen and budget management experience.
- Proficient computer skills, including knowledge of restaurant management software.
- Ability to analyze and solve problems.
WORKING CONDITIONS
- The role typically involves regular store hours, Mondays to Saturdays, but flexibility is essential as it requires occasional overtime.
- The environment can get hot.
- Limited store space.
- Travel to other store locations.
HOW TO APPLY
If you are a highly motivated and experienced Fast Food General Manager looking to make a significant impact in a dynamic and growing company, we invite you to apply. Please submit your resume and a cover letter.
Swirls is an equal-opportunity employer and welcomes applications from candidates of all backgrounds. Join our team and be a part of our commitment to delivering excellence in every aspect of our business!
WHAT WE OFFER
ü Health insurance
ü Competitive salaries
ü Paid vacation, maternity, paternity, and compassionate leave
ü Subsidized meal allowance
ü Incentives