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Contact Point 360

Health Care Associates (ONSITE MONTEGO BAY)

Contact Point 360

  • Hanover / St. James / Trelawny
  • Not disclosed
  • Permanent full-time
  • Updated 12/11/2023
  • HR Manager

We are currently hiring Health Care Associates Join us today!

Maple Leaf to Jamaica; Join Our Canadian-Inspired Team!

Who We Are: 

We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We’re proud to call ourselves innovative leaders in the industry and value how we’ve been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. We’re Great Place to Work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand. We trust and empower our team when it comes to providing the best human experiences. We believe in thinking and acting differently. 

We’re also proud to offer initial paid training and provide you a career path that will support your development and growth. It is a win-win and we love promoting from within too. During your on boarding experience, we’ll teach you the necessary skills as well as the in and outs for this particular role. ContactPoint 360, Inc. is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally.

Our Purpose:

Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients’ customers into loyal advocates for life.

Check out her Youtube video:

https://youtu.be/AsPjX-5uyQQ

We are growing in Montego Bay and seeking suitable candidates to join our dynamic team. We are seeking:

  • Health Care Associates

Responsibilities:

  • Respond to incoming calls and place outbound calls as directed while maintaining current client information and escalating priority issues as appropriate.
  • Stay current with relevant guidelines and policies including, but not limited to, the health insurance portability and accountability act (HIPAA).
  • Stay current with the relevant guidelines and policies for medical billing.
  • Excellent verbal and written communication skills and the ability to work in a team environment.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Maintain regular and reliable attendance.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to work nights and/or weekends and overtime, as needed.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Ability to interact and build strong professional relationships with customers and peers at all levels of the organization.
  • Conducts themselves in a professional manner in all interactions with employees, patients, providers, and other clients.
  • Ensure compliance with all company procedures and guidelines; including, but not limited to, the code of business conduct and ethics.
  • Document all information in accordance with the standard operating procedures (SOP).
  • We thank all applicants for their interest but only short-listed candidates will be contacted.

 

Ref: Health Care AssociatesCCCCCC

Contact Point 360

Contact Point 360

View Employer Profile

  • 13 Crane Boulevard, Beauty Queen Complex,Fairview Drive, Montego Bay, Jamaica, W.I