Collections Agent

Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO, and Payroll services. On behalf of our client, we are now looking for talented Collectors to fill the position listed below.

Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO and Payroll services. On behalf of our client, we are now looking for top notch talented collectors to fill the position listed below.

Collections Agent
We are seeking dedicated Collection Agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties will include communicating with consumers via telephone and negotiating payment plans to help resolve outstanding balances. The collections agent will be responsible for resolving delinquent account balances with customers while adhering to federal and state regulations, high standards of compliance, and company policies.

  
Benefits

• Monthly commission;
• Frequent/Daily Incentives;
• Base rate of $500 per hour;
• Daily Travel Allowance;
• Health and Life Insurance; 
• Monday to Saturday;
• No work on SUNDAYS.

What does a Collections Specialist Do? 

• Responsible for contacting customers towards collecting overdue payments;
• Negotiates re-payment arrangements and updates systems accordingly;
• Facilitates the collection of payments electronically and through various mediums.

 
What does a Collections Specialist need?

• Solid teamwork skills and professional attitude;
• Must be resilient, persistent and have an upbeat, energetic attitude;
• Minimum of TWO (2) years B.P.O. experience;
• One-year prior experience in Collections or sales;
• ​4 CXC’s including English;
• Excellent verbal communication skills and phone techniques.

 
Though we appreciate all candidates, only shortlisted candidates will be contacted.