Senior Station Supervisor- Montego Bay

As the Senior Station Supervisor- Montego Bay, you will provide operational management and support at the service centre location to ensure efficient and timely pick-up and delivery, handling of customer materials and shipments.

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We currently have a “Career” opportunity for a Senior Station Supervisor- Montego Bay

As the Senior Station Supervisor- Montego Bay, you will provide operational management and support at the service centre location to ensure efficient and timely pick-up and delivery, handling of customer materials and shipments. In addition, you will ensure compliance with safety, security, regulatory, and DHL’s policies.

Key Responsibilities: -

1. Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services –
2. Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL - guidelines, customer expectations and government regulations –
3. Ensures safe, efficient and timely handling and transportation of all customer materials
4. Develops operations plans and budgets based on goals and objectives - Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets
5. Ensures compliance with import/export regulations, duties, and tariffs
6. Supervises two or more staff; responsible for hiring, coaching, training, and developing direct reports
7.  Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Qualifications - External Skills & Qualifications: -

1. Typically requires BS/BA and 6-8 years’ experience in related field, including at least 2 years of supervisory experience
2. Has extensive depth of expertise and knowledge in specialized functions or business areas –
3. A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
4. Viewed as expert in functional or business area within DHL - Deals with cross-cultural tactical issues
5.  Professional certification required in some areas
6. Valid Driver’s License
7. Holder of a Brokers License would be an asset