HR Operations and Delivery Associate I
Conduent
- St. James / Trelawny / Westmoreland
- Not disclosed
- Permanent full-time
- Updated 27/11/2023
- HR
Handling employee questions, transactions and administration of human resource programs.
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
- Handling employee questions, transactions and administration of human resource programs through our HR Helpdesk.
- Assess calls and emails to provide service immediately, referrals or require follow-up for employee’s resolution.
- Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
- Manages client employee data for new hires, terminations, personnel file changes, and employee time via upload to and from HR and Payroll applications.
- Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
Gathers all necessary information to update the HR and Payroll database.
- Escalates issues to senior levels, based on complaints or concerns.
- Typing Speed Requirement 20 WPM
- Corrects data entry errors identified through GEMS and HRIS validation audits.
- Provides support with special (mass) projects.
- Analyzes multi-state payroll tax data and performs calculations/balance adjustments to ensure that payroll information is reported correctly.
- Process onboarding/hiring transactions in the HR and Payroll systems
- Complies with all policies and standards.
- Perform other tasks as assigned
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.