Spanish Bilingual Call Centre Agent - JMD 900 per hour base pay with USD 200 Sign-on bonus

Now hiring Spanish Bilingual Call Center Agent!!

Get hired and be eligible to a sign-on bonus of $200. Apply now!

Teleperformance Team is rapidly growing due to our great success! Every week in November one lucky new hire’s name will be drawn and they will win USD500 on their 1st paycheck. This is in addition to your regular pay and incentives. We need excellent new talent to support our success and encourage you to apply today!

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We believe in rewarding our team members through competitive compensation, supportive management and excellent growth and training opportunities. 98% of advancements are done from within.

We are now hiring Bilingual Call Center Agents to join one of our exciting teams. In this role you not only answer customer questions, you also assist them in finding options to pay their account and set up payment arrangements and plans with them.

How we take care of our people:

• Transportation from/to Town Centers
  • Montego Bay
  • Falmouth
  • Lucea
  • Savanna-La-Mar
• Meals
  • Diverse Food Court on site
  • Free Lunch (First 2 Weeks)
  • Lunch Tickets available
• Health and Wellness
  • Free Gym Membership – 365 Fitness Express (2 locations – Montego Bay and Savanna-La-Mar)
  • Health and Life Insurance provided
  • Health and Wellness Center
    • Nurse on site (no additional costs)
    • Doctor on site (weekly)
      • $200 with company’s health card
      • $1000 without company’s health card
    • Chiropractic Services (monthly)
      • $100 per adjustment
    • Mental Health services and support (no additional costs)
    • Over-the-counter medications available ($20-$50 per item – heavily discounted)
• Top Notch Training
  • Comprehensive Entry-Level Training
  • Management Training
    • JUMP Program
    • Lean Six Sigma
    • GSS Training – Supervisory Management (1-year program)
• Banking and Financial Support Onsite Weekly
  • Banks – to facilitate opening accounts and other business
  • Investment
  • Insurance companies
• Performance Recognition
  • Circle of Excellence Club for top performers
    • Special Dinners and Brunches
    • VIP seating at TP events
• Events and Activities
  • DJ/Karaoke Fridays – Live DJ on site each Friday
  • Sporting Groups and competitions
    • Football
    • Netball
  • Events Calendar:
    • Family Fun Days
    • Sports Days
    • Movie Nights
    • Charity Events
  • Relaxation Suite
• Excellent Environment and Culture
  • Climate Controlled Work Environment
  • Full and Part Time Work available
  • Comfortable, seated work
  • Relaxed, Professional, Supportive environment
  • Opportunities for Professional Growth
  • Ability to adjust schedules
  • Employee-centric Environment
• Corporate Social Responsibility
  • Team-driven charitable involvement
  • Funds provided to support local charities

Excellent and comprehensive paid training is provided to new team members.

Qualifications

• Fluent in Spanish (verbal and written) with basic to advance proficiency in English (verbal and written)
• Must be self-motivated
• The ability to problem solve creatively
• Must be proficient in time management
• Negotiation skills
• Strong desire to achieve goals
• Basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills
• Ability and openness to work with a diverse customer base
• Works well in team settings

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Competitive hourly pay plus incentives
• Free Wi-Fi
• Free lunches & snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Nurse, Doctor & Counselor on site
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!

All Teleperformance employees must have the following:

• Possess a valid ID (National ID, Passport or Drivers’ License), NIS and TRN
• Be 18 years or older

This position is available in Montego Bay at our 1 Mangrove Way location