Customer Service Agents Needed

Join the Squad at AtPoint Group!** Customer Service Agents needed.

Are you ready to take the leap into the world of customer service and become a hero for those in need of assistance? We're on the lookout for dynamic individuals to join our team of Customer Service Agents!

Customer Service Responsibilities:

• Handling inbound and outbound calls.
• Listening and responding to customers' concerns, issues, and questions.
• Troubleshooting issues to find appropriate solutions.
  Maintaining a positive attitude and calmly responding to customers' complaints.
• Working effectively with a team to achieve goals. 
• Referring issues to the support team where necessary.

       Requirements and Qualifications:

• High school diploma or equivalent
• At least one year of previous experience in Customer Service or in a related field is a plus.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software a plus
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed; able to work without supervision
• Excellent verbal and written communication skills
• Able to create trust and build relationships
• Able to analyze problems and strategize for better solutions

       **What's in It for You**

• 🌟 Full-time gig with unlimited incentives
• 🌟 Free Health and life insurance – we've got you covered.
• 🌟 Vacation, Sick Leave, and Compassionate Leave – life happens, and we understand.
• 🌟 Paid Holidays – celebrate and get paid for it!
• 🌟 Performance incentives – bonuses are our love language.
• 🌟 Employee engagement activities – because we know how to have fun.

Ready to embark on this thrilling adventure with us? Join our team of Customer Service Agents, where every call is a chance to make someone's day better and brighter!

Apply now and let your customer service journey begin! 💫🚀📞