Employment Liaison Officer - JAMAICA

Collaboration and consultation are at the heart of our approach, which ensures that needs as well as solutions are identified and implemented by the communities themselves. In turn, Project STAR works with our partners - government agencies, NGOs, CBOs and private sector entities to connect communities with the services and resources that were agreed during the consultation process. We believe that with collective action across the society, we can realise a shared vision of Jamaica in which everyone is valued and has the opportunity to thrive.

We seek an EMPLOYMENT LIAISON OFFICER and EMPLOYMENT SUPPORT OFFICER to connect job seekers from Project STAR communities across the island with suitable employment opportunities. 

The EMPLOYMENT LIAISON OFFICER oversees the Employment team, ensuring the effective delivery of technical employment services, job placement, and workforce development programmes. The incumbent will develop the strategic framework and operational plan for the unit, while remaining hands-on with conducting outreach to employers, fostering relationships, identifying employer needs and job opportunities, assisting job seekers in their search, and providing support to ensure successful employment outcomes. Minimum qualifications: 

• Bachelor's degree in a relevant field (e.g., Human Resources, Business Administration). Master’s degree is a plus.
• Five (5) years’ proven experience in client management, employment services, job placement, or related field.
• Proven team leadership and people management competencies.
• Practical knowledge of HR operations.
• Strong communication, interpersonal, networking, negotiation, and organisational skills.
• Ability to work in a fast-paced environment, proactively solving conflicts and addressing issues.
• Effectiveness in deliverables management, results measurement, data analysis and report writing.
• Proficiency in leveraging technology to achieve greater efficiency and scalability in the execution of daily activities.

• Bachelor’s degree in Human Resources or related field.
• Familiarity with employment services, job placement, or workforce development programmes preferred; previous experience in administrative support, customer service, or a similar role is an asset.
• Proficiency in office software applications (e.g., Microsoft Office suite) and database management.
• Excellent organisational and multitasking skills.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.