Client Services Support Officer

LARGE INSURANCE BROKER REQUIRES THE SERVICES OF A CLIENT SERVICES SUPPORT OFFICER

LARGE INSURANCE BROKER REQUIRES THE SERVICES OF A

 CLIENT SERVICES SUPPORT OFFICER

THE JOB

The ideal person will be responsible for assisting the TEAM LEADER of the department to carry out various assigned customer-related duties.

 JOB SKILLS AND REQUIREMENTS

The following skills are essential for the successful execution of your duties:

• The ability to consistently deliver a very high level of customer service
• Reliability & Job Punctuality
• Work on various shifts including weekends

 Your responsibilities will include:

1. Maintaining a very high level of Customers satisfaction
2. Managing Incoming Calls from internal and external customers and responding to their emails
3. Maintaining accurate client records on the company’s database
4. Support IT client services

MINIMUM JOB REQUIREMENTS

• A minimum of four (4) CXC with passes at Grade 1 or 2 including English and Accounts.

Please apply in writing stating your age and qualifications, no later than October 31, 2023