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Conduent

Apply Now To Join Our Technical Support - Chat Account (Kingston-Onsite) Daytime

Conduent

  • Kingston and St. Andrew / St. Catherine
  • Not disclosed
  • Permanent full-time
  • Updated 24/10/2023
  • HR
Apply Now

The Associate will be the first point of contact in providing solutions to customers’ technical issues. The Technical Support Associate is required to use expertise, passion and creativity to meet the needs of our customers.

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their
constituents. Learn more at Conduent.com

Our employees enjoy:

    •  Compensation package inclusive of base plus incentive 
    • Convenient onsite clinic,7-days per week providing affordable healthcare access

    • Health Insurance Benefits

    • Company paid Life Insurance coverage

    • Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts

    • Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology 

  Job Description - Technical Support Associate  

 
The Associate will be the first point of contact in providing solutions to customers’ technical issues. The Technical Support Associate is required to use expertise, passion and creativity to meet the needs of our customers.
Requirements
  • 3 or more CXCs including English ( Must have proof of qualifications)
  • Valid ID
  • NIS
  • TRN
  • Birth Certificate
  • Experience in a technical support and/or desk top support role. ( plus)
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Must complete  MANDATORY online application here ( Please complete application using a computer/desktop/laptop) 

 

 INTERESTED APPLICANTS MUST:   *** Applicants must be at least 18 years of age, present valid Photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 Professional/Character References (Name and Contact Numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Ref: 2023-88345
Apply Now

Conduent

Conduent

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