Receptionist
Guardsman Group
- Kingston and St. Andrew
- Not disclosed
- Not disclosed
- Updated 10/10/2023
- HRD
The general purpose of this job is to greet the customers and answer all calls incoming/outgoing. Providing basic information on product and services to existing and potential clients.
A Little About Us
The Guardsman Group stands on over 40 years of experience, unmatched technical capabilities and the unwavering belief in the right of safety for all. Each and every day, our matchless range of services puts Guardsman in the lives of people in every corner of Jamaica and throughout the Caribbean. We’ve pioneered technologies and perfected procedures to give our customers the best solutions for their homes and businesses. As we enter another decade, we continue to be the industry leader. Today, Guardsman consists of 13 companies and over seven thousand talented workers who are proud to call themselves a Guardsman.
What You'll Be Doing
- Answering calls from multi-line phone system;
- Screening and directing calls as needed
- Serves visitors by greeting, welcoming, and directing them appropriately; after notifying company personnel; Assist personnel using the printer/copier/scanner
- Receiving and delivering all incoming and outgoing mail and packages;
- Scheduling meetings;
- To include assistance with refreshments when required;
- Manage office equipment; Procurement and management of stationery supplies for the managerial floor, and medicinal items for Emmaville personnel;
- Provide administrative support to Airport team;
- Procurement of tea & cleaning supplies (KIN) office furniture and other items as needed (KIN and SIA);
- Preparation of letters, and memorandums for payments;
- Updating forms used in the daily Operations;
- Maintain updated record of contact of internal personnel as well as frequent vendors/suppliers;
- From time to time, assists with general procurement and preparation of payment memorandums
- Submission of payment records to Finance team
- Copying documents submitted and recording details regarding collection
- Assists with payment follow-up
- Keep accurate record of items distributed – physical and electronically
- Maintain a clean and presentable lobby area
- To include ensuring water cooler is fully stocked
Critical Qualifications/Competencies
- Minimum 5 CXC to include Maths and English Language
- At least one year experience in Front Desk Operations
- Working knowledge in Microsoft Office Suite
- Highly Customer Service Oriented
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Ability to communicate effectively both orally and in writing
- Directs visitors by maintaining employee and department directories; giving instructions.
- Extremely Detail Oriented and Organized
- Strong Time Management Skills
- Strong Interpersonal Skills
**Only shortlisted persons will be contacted**