Business Facilitation Officer

The Business Facilitation Officer (GMG/SEG 1), assists with the technical aspects of the ministry’s work relating to the management and monitoring of the Manufacturing Sector as well as the Scrap Metal Trade.

JOB PURPOSE

Under the general supervision of the Director of Manufacturing & Incentive Monitoring (GMG/SEG 3), the Business Facilitation Officer (GMG/SEG 1),  assists with the technical aspects of the ministry’s work relating to the management and monitoring of the Manufacturing Sector as well as the Scrap Metal Trade.

 Salary range: $3,094,839 - $4,162,214 per annum

KEY OUTPUTS

• Manufacturers Register/Database maintained
• Application for Manufacturers status completed and submitted
• Client Relations Management (CRM) maintained
• Cabinet Notes, Submissions and Ministry Papers completed and submitted
• Recommendations for Scrap metal special permit applications completed and submitted
• Scrap Metal Industry Status Reports completed and submitted
• Briefs and Reports completed and submitted

ADMINISTRATIVE RESPONSIBILITIES

• Assists in the preparation of the Division’s Operational Plan
• Assists in the preparation of the Unit Plan
• Prepares individual work plan
• Provides technical support to industry related Agencies
• Provides technical support to the Divisional Director
• Represents the Industry Division / Ministry at other meetings, seminars and workshops as required.
• Performs other related duties that may be assigned.

TECHNICAL/PROFESSIONAL RESPONSIBILITIES

• Updates Manufacturing Registry/Database.
• Receives and processes manufacturing status applications.
• Liaises with critical manufacturing sector stakeholders.
• Participates in joint site visits with JCA to entities seeking manufacturing status.
• Assists in the research and preparation of Cabinet Notes, Submissions and Ministry Papers as necessary.
• Analyzes issues brought to the Ministry by the manufacturing sector.
• Updates database in relation to concerns brought to the Ministry by manufacturing stakeholders.
• Organizes workshops, seminars and conferences in respect of issues relating to the manufacturing sector.
• Assists in all activities of the Ministry relating to the regulation of the scrap metal industry and advices the Minister.
• Makes recommendations in respect to the processing of scrap metal licenses.
• Participates in site inspections of Scrap Metal facilities.
• Advises scrap metal stakeholders on the procedures in respect to scrap metal licenses and permits
• Monitors the Scrap Metal industry.
• Addresses queries and complaints relating to the scrap metal trade.
• Reviews Industry related special permit applications
• Advises stakeholders on matters relating to the Trade (Scrap Metal) Regulations and other areas of the Division as required.

HUMAN RESOURCES RESPONSIBILITIES

• Prepares Performance Evaluation Report
• Prepare Monthly Productivity Report
• Promote harmonious relationship within the division and across the Ministry

PERFORMANCE STANDARDS

• Manufacturers Register/Database updated according to established standards and timeframe.
• Manufacturers status application completed in accordance with GOJ standards and within the agreed timeframe.
• Client Relations Management (CRM) recommendations submitted within the stipulated timeframe.
• Cabinet Notes, Submissions and Ministry Papers prepared according to GOJ standards and format and submitted within the required timeframe.
• Scrap Metal Industry Status Reports and  recommendations produced according to GOJ standards and submitted within the required timeframe.
• Briefs and Reports prepared in accordance with required formats and submitted within the specified timeframe.
• Industry related special permit applications are reviewed according to established procedures and in a timely manner.

REQUIRED COMPETENCIES

Core 

High Integrity

Excellent Oral & Written Communication Skills

Good Presentation Skills

Good Leadership Skills

Good teamwork & cooperation

Strong Goal/Results Oriented

Excellent Customer Service Skills

Excellent Interpersonal & Networking Skills

Ability to exercise initiative

Managing the client interface

Multi-tasking skills

Technical

Excellent Knowledge of Scrap Metal Trade/Regulations

Good Knowledge of Research Methodology

Excellent Report Writing Skills

Good Problem Solving and analytical Skills

Proficient in the Use of Technology

Excellent Knowledge of Issues affecting the manufacturing sector

Excellent Knowledge of GOJ’s policies relating to manufacturing

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

First degree in Business Administration, or Public Administration or its equivalent

Or

Certificate in Public Administration or its equivalent along with three years’ experience in the public sector

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Extensive travel by motor vehicle
• May encounter environmental hazards during site visits

AUTHORITY

N/A