Internal Communication and Engagement Specialist

This position is responsible for managing and enhancing internal communication and engagement; related to HR initiatives, policies, and programs geared at informing and empowering satisfied Guardsman Group employees.

A Little About Us

The Guardsman Group stands on over 40 years of experience, unmatched technical capabilities and the unwavering belief in the right of safety for all. Each and every day, our matchless range of services puts Guardsman in the lives of people in every corner of Jamaica and throughout the Caribbean. We've pioneered technologies and perfected procedures to give our customers the best solutions for their homes and businesses. As we enter another decade, we continue to be the industry leader. Today, Guardsman consists of 13 companies and over seven thousand talented staffers who are proud to call themselves a Guardsman.

What You'll Be Doing

• Develop and implement effective communication strategies to convey HR policies, programs, and updates to employees and stakeholders.
• Effectively communicates and translates complex HR information into clear and compelling messages.
• Create compelling and engaging content for various communication channels, including HR HELP Desk, emails, newsletters, intranet, social media, and other relevant platforms.
• Collaborate closely with HR leadership to understand upcoming initiatives and events, and develop communication plans to support them.
• Craft clear, concise, and well-structured messages that resonate with different audiences, ensuring consistent tone and messaging across all communication platforms.
• Coordinate the design, production, and distribution of communication materials such as brochures, posters, presentations, and videos as is necessary for the HR Team.
• Manage and maintain the company's HR-related intranet content, ensuring it is up-to-date, accurate, and user-friendly.
• Provide support in crisis communication situations, ensuring timely and accurate dissemination of information to employees and key stakeholders.
• Collaborate with other departments to ensure alignment of HR communication with broader organizational objectives.
• Stay informed about industry trends, best practices, and emerging technologies in communication to continually improve strategies and tactics.
• Develop and deliver a calendar/programme of engagement activities, including community engagement events.
• Support and work with staff members to ensure that engagement is integrated in the Group's culture and strategic direction.
• Building relationships and collaborating with internal clients
• Managing the engagement strategy to ensure inclusion
• Tracking and managing all engagement metrics
• Managing and monitoring the engagement budget
• Providing regular reporting on the engagement performance
• Support ad hoc HR projects as required

A Little Bit About You

• Excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences.
• Strong storytelling and content creation abilities, with an eye for design and visual aesthetics.
• Proficiency in using communication tools, social media platforms, and content management systems.
• Detail-oriented with excellent organizational and project management skills.
• Ability to work collaboratively in cross-functional teams and manage multiple priorities.
• High level of discretion and sensitivity when handling confidential HR information.
• Knowledge of HR practices, policies, and employment laws is advantageous.
• Strong interpersonal skills and a proactive attitude.

Qualifications

• Bachelor's degree in HR Management or Development, Communications, Public Relations or a related field. 
• Master’s degree is a valuable assest 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint etc.)

We thank all respondents for their interest, however, only shortlisted applicant will be contacted.