Key Accounts Manager

The Key Accounts Manager is responsible for planning and coordinating the management of key corporate accounts for the achievement of required Sales targets and customer service levels.

Holiday Snacks Limited was brought back to life in 1989 and is now the leading snack manufacturer and marketer of snack foods products in the region. We operate in a dynamic environment and believe that our continued success depends on our Human Resources.

Holiday Snacks Limited is seeking to recruit a suitable candidate to fill the postion of Key Accounts Manager.

KEY DUTIES:

• Develop, recommend and implement marketing and sales strategies for the Company’s key accounts.
• Coordinate the work of subordinates’ merchandisers to achieve sales levels and service requirements.
• Prepare reports and studies on the operations of the Key Accounts sales function. 
• Participate in the preparation of annual sales forecast and sales budgets.
• Prepare sales forecasts for all key accounts, identify opportunities for the achievement of sales target and develop appropriate strategies for implementation.
•  Monitor the implementation of key accounts sales strategies to ensure that marketing schedules and targets are satisfied.
• Develop and monitor the utilization and performance of subordinate personnel so as to create and maintain effective levels of productivity.
• Investigate and respond to market or customer demands, complaints or problems so as to ensure the achievements of established marketing objectives.
• Conduct customer visits to ensure the effectiveness of services rendered by key accounts personnel and identify, investigate and initiate corrective action on issues adversely impacting sales performance.
•  Ensure the generation of key accounts sales reports on scheduled basis and prepare monthly reports on the performance of the unit.
• Ensure the maintenance of established codes of discipline and conduct by subordinate personnel.   
• Review the Accounts Receivable aging report on a regular and consistent basis to inform required to inform required follow up action.
• Perform other related duties as required by the job function.
• Ensure 100% compliance with HSE, GMP, Food Safety and Human Resources Policies and Procedures.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Diploma and/or Bachelor’s Degree in Business Administration, Business Management or any related field of study.
• At least five (5) years working experience in a similar role.
• Sound theoretical and practical knowledge of the sales function, marketing fundamentals and the company’s strategic business objectives.
• An appreciation of the economic, social and cultural factors that influence sales performance.
• Interpersonal skills, calculative and communicative ability, interpretative judgment and working knowledge of management theory and practice is also a valuable asset.
• A valid heavy T driver’s license.
• Computer literacy in MS Word & Excel.
• Excellent inter-personal & negotiation skills, a high level integrity and maturity.
• Energetic and willing to go the extra mile to meet targets.