Audit and QA Lead

Ensuring that the Companies management and operational systems, policies, procedures and international benchmark standards are adhered to. Systematic review of all systems in place to ensure compliance, but to also design and implement new and innovative standards of measurement and

DUTIES AND RESPONSIBILITIES

Auditing
1. Manage a team of internal auditors to ensure that all the operations are being conducted in adherence to all policies, procedures and systems in place
2. Appoint roles and responsibilities to the internal audit team to better optimize the department and operational efficiencies
3. Leading an external audit team and ensuring that audit reports are honest, accurate, impartial, and useful
4. Auditing organizations and determining compliance or otherwise with the respective management system
5. Identify organizational processes as well as identify opportunities for improvement
6. Opening and closing an audit meeting and assisting with follow up audit
7. Ensure that all cash and stock related discrepancies are identified and closed with immediate effect, with 100% accuracy
8. Present to the Directors on a bi monthly basis on all audit related concerns and solutions (GAP Analyses) and measure all performance of metrics of each member within the department with 100% accuracy

Quality Assurance:
1. Documenting and reporting product or service quality levels with 100% accuracy
2. Developing and implementing standards for inspection and quality control with 100% accuracy and creating a monthly inspection and audit schedule on behalf of the department
3. Developing a workflow for product inspection, service inspection and general operational inspections to ensure that all prices, wastage, stock and cash handling, rostering, labour and food costs are in line with benchmarks set by the Company.
4. Developing plans to help a company manage waste and implementing such plan company wide
5. Communicating with other team members to solve problems and find solutions to operational inefficiencies within designated timelines, with 100% accuracy
6. Following up with the appropriate channels when mistakes are found and ensuring that gaps are closed within designated timelines with 10% accuracy
7. Training other quality insurance members on all inspection processes

General Duties:
1. Test the design and operating effectiveness of all controls in place at the Company
2. Identify opportunities for improvement and proactively communicate these to the Head of Audit
3. Monitor and support stakeholders with remediation of controls within designated timelines with 100% accuracy
4. Escalate control issues to the Head of Audit, within designated timelines with 100% accuracy, working together to find suitable solutions
5. Produce templates for policies and procedures and review ones created by stakeholders.
6. Prepare first level reporting for Executives to be reviewed by the Head of Audit
7. Support in components of the Group's Financial Internal Controls programme such as documenting controls in new areas, testing controls, and reviewing self-assessments.
8. Support the delivery and maintenance of all areas including entity level controls, process narratives, flowcharts, Risk & Control Matrices, other procedural documentation and the development of an efficient testing methodology.
9. Work closely with stakeholders across the organisation including, the Head of HR, Brand Managers, Heads of Units as required.
10. Identify key metrics and reports to be presented and track and present such metrics to the head of audit and directors within designated timelines with 100% accuracy
11. Any other duty as required

Management reserves the right to modify this job description at any time, with or without notice, based on the strategic and operational demands of the Company

Skills and behavioral Competencies:

➢ Ethical Practice and highly confidential

➢ Excellent Communication Skills

➢ Emotional Intelligence

➢ Leadership capabilities

➢ Decision making skills

➢ Database creation and management

➢ Ability to consistently identify mistakes across thousands of audits/ reports

Education and Experience Requirements:

➢ Bachelors Degree in auditing/ business management or related discipline with strong experience and practice with ISO standards

➢ CIA (Certified Internal Auditor) would be an asset

➢ At least 5 years’ experience in a lead auditing