Freight Clerk

Our Client in Newport Jamaica is seeking a suitably qualified candidate to fill the role of Freight Clerk. The incumbent must have experience in freight forward and logistics.

JOB SUMMARY

Handle and coordinate Freight consignment delivery/recovery activities efficiently according to standard operating procedure and customer requirements to maximize productivity/customer satisfaction.

JOB FUNCTIONS

• Coordinate with customers (if required) on shipment handling according to standard operating procedures and customers’ requirements. •
• Handle customer enquiries/complaints on shipment handling.
• Update DGF Operations Lead on progress of handling shipments.
• Highlight to DGF Operations Lead on complex operations issues.
• Coordinate with airline/shipping line /supplier/contractor contact to ensure smooth shipment handling and compliance with standard operating procedures/customer requirements.
• Coordinate with DGF Operations Lead to ensure prompt issue resolution and smooth operations.
• Create customs documentation and post on the webserver.
• Fill template with billing info, to send to the Finance department in the DR.
• Coordinate Collection of services & duties with Customer upon or prior to delivery.
• Scan invoices and post on server.
• Fill AP template with invoices to be paid to vendors.
• Process payment when due for vendors.
• Prepare Payment template.
• Coordinate effectively with other department contacts to ensure efficient shipment handling/documentation/customs clearance/customer issue resolution.
• Process inbound shipments as per standard operating procedure and customer requirements.
• Process and file shipping documents as per standard operating procedures.
• Monitor shipment status and update company systems (e.g., Ops Log & Cargo Wise) as per business rules.
• Handle cargo preclaims.
• Monitor empty container returns as per standard demurrage procedure.
• Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organization’s business processes.
• Responsible for creation of Job orders and Data entry in Ops log/ Cargo wise

EDUCATION AND EXPERIENCE

• Minimum requirement Bachelor's Degree
• 3 years of relevant experience preferably in the Freight Forwarding and Logistics industry

KNOWLEDGE AND SKILLS

• Basic knowledge in AFR- & OFR operations i.e., handling/ documentation/ customs clearance
• Attention to Detail