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Conduent

Customer Experience Associate Needed- (Airlines- Chat account) Kingston ( Onsite)

Conduent

  • Kingston and St. Andrew / St. Catherine
  • Not disclosed
  • Permanent full-time
  • Updated 21/09/2023
  • HR
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Customer Experience Associates needed for our Airlines department to start in October. We are seeking candidates with excellent communication skills, full flexibility and candidates who are able to deliver exceptional customer service to our clients.

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:

  • Compensation package 
  • Convenient onsite clinic,7-days per week providing affordable healthcare access
  • Health Insurance Benefits
  • Company paid Life Insurance coverage
  • Free internet access - via assigned kiosks
  • Flexible shifts
  • Career and Employee Development –Grow your career and earn possible promotions to Leadership
    positions and Operational roles in Information Technology, Human Resources, Accounts
  • Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
Requirements:
  • Valid ID
  • NIS
  • TRN
  • Proof of Qualifications ( 3 cxcs including English)
  • Birth Certificate 
  • Fully flexible to work any shift in a 24/7 environment
  • Must be able to work onsite at our Kingston location
  • Customer service background desired but not required
  • PC skills (Word/Excel) required
  • Strong customer service orientation
  • Exceptional communication skills
  • Must complete online application here ( Please complete application using a computer/desktop/laptop) 

 

 *** Applicants must be at least 18 years of age, present valid Government issued  photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 professional/character references (Name and Contact numbers). Applicants must have a clean Police record(company-paid) and may be subject to drug screen***

Ref: 2023-88345
Apply Now

Conduent

Conduent

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