Data Entry Associates

Data Entry Associates

Summary / Objective:

As a Data Entry Associate, you will be responsible for accurately inputting and processing data, ensuring data integrity and confidentiality, and supporting the smooth flow of operations. The ideal candidate will possess excellent data entry skills, strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Essential Functions:

Responsibilities:

Data Entry Associate responsibilities include but are not limited to the ones described as follows:

• Check scanned documents for image quality;
• Check electronic documents for compliance with the correctness of auto-filling;
• Accurately input and update data into relevant systems, databases, and spreadsheets
• Verify the completeness and correctness of data entries, conducting regular data audits to identify and rectify any discrepancies to ensure data integrity.
• Identify and report any errors, inconsistencies, or issues to the relevant parties.
• Complete assigned tasks within specified productivity-level while maintaining high levels of accuracy and productivity.
• Communicate effectively and professionally with colleagues and clients, face to face, by email, chat, or by any other communication tool.
• Maintain diplomacy, integrity, and professionalism when addressing customers and/or coworkers on-site.
• Ensure data security and confidentiality by following established protocols.
• Maintain high standards regarding confidentiality and adhere to the non-disclosure agreement/policies.
• Any other duties, responsibilities and/ or activities may change, or new ones may be assigned at any time with or without notice.

Competencies:

• Attention to Detail: Thoroughly review and verify data for accuracy and completeness.
• Technical Proficiency: Demonstrate proficiency in data entry software and computer applications.
• Analytical Thinking: Ability to identify and resolve data-related discrepancies.
• Communication Skills: Clearly convey information and respond to inquiries in a professional manner and in standard English.
• Adaptability: Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Receptive to feedback
• Teamwork: Collaborate effectively with colleagues to achieve team goals.
• DISC Profile Recommendation: Conscientiousness

Qualifications:

• High school diploma or equivalent; additional certifications or relevant education is a plus; 3 or more CXCS including English Language; High School Leaving certificate or Heart Level II certificate or equivalent qualifications
• Excellent English skills in written and verbal communication. Literacy of writing.
• Demonstrated strong skills in Microsoft Windows and browser applications.
• Excellent data entry skills with a strong focus on accuracy and attention to detail.
• Good print speed (would be an advantage in terms of performance & speed)
• Ability to work independently with minimal supervision and as part of a team.
• Ability to deal with stress & work pressure in a fast-paced environment.
• Must be flexible to work any 8-hour shift within 24 hours, and 5 days of the week.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is regularly required to talk or hear, the employee is frequently required to stand, walk, use hand to finger, handle and reach with hands and arms.

Position hours / Expected hours to work:

• This is a full-time position. must be flexible to work any 8-hour shift within 24 hours, any 5 days of the week. and open to changes as needed by client requirements, with the understanding that you hold a critical position that operates 24/7 and your attention may be needed at any given time.

Travel:

N/A

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification, its not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employers reserve the right to modify this job description, including by adding, removing, and altering job duties.