Phlebotomists

Performs proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results.

Job Summary

Performs proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results.

 Demonstrates organizational skills by prioritizing collection requests. Selects appropriate equipment prior to collection: i.e. tubes, supplies. Verifies orders per department policy.

Demonstrates proper technique to provide standard of care with the ability to train others. This includes proper preparation, (site selection, order of draw), proper technique, following standard precautions and proper disposal of supplies according to facility policy

Maintains current knowledge of methods for blood, urine, stool and culture collections and explains specimen collection protocols to patients, nurses and physicians as required.

Participates and assists in continuing educational requirements to include meetings, training, workshops and any additional as assigned.

 Participates in annual skills review by performing direct observations and completing competency assessments as assigned.

Compares specimen label and/or requisition to patient ID band prior to collection and properly labels specimens at bed/chair side, with the ability to train and educate others.

Preparing Health insurance claims (electronic and paper)

Ensuring confidentiality of medical information

Special Skills Minimum Required

Strong ability to give real time feedback to members of the team for success.

Excellent verbal and written skills to facilitate communication.

Ability to work in a collaborative manner with all members of the team.

Willing and able to share information with and provide feedback to staff to promote growth.

Ability to meet time sensitive deadlines and maintain confidentiality.

Familiar with computer and computerized equipment, organization and team skills.

Strong customer service and problem solving skills.

Qualifications

Certificate or Diploma in Management or Supervision

Customer Service training

Phlebotomy Certificate from an accredited institution  

Proficient in Microsoft Office Suites

Greater than three years phlebotomy experience in areas of blood drawing accessioning, problem resolution and /or training of new staff.

Experience as a customer Service rep. in a medical facility

Practical nursing training or experience an asset