EMPLOYEE RELATIONS OFFICER

Are you an experienced Labour Relations or Employee Relations Officer? We would like to have you join our team.

Job Brief

We are seeking to employ a qualified and experienced Employee Relations Officer to join our Human Resources team. The incumbent is responsible for facilitating employee relations and resolving any human resource issues by promoting a positive work environment.

Responsibilities of Employee Relations Officer

Your main responsibilities will include:

• Fostering strong relationships between employees and ensuring fair treatment and compliance with labor laws and regulations.
• Contribute to employee satisfaction, engagement, and retention, ultimately enhancing productivity and organizational success by maintaining a harmonious and productive workforce
• Ensuring the Company's treatment of employees is consistent with its core business values and objectives.
• Partnering with Executive Management and HR teams to develop and implement Employee Relations best practices and programs.
• Handling employee complaints, managing grievance procedures, and facilitating counseling with other departments.
• Investigating and resolving complex or critical employee relations issues in a timely and effective manner.
• Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.
• Participating in and/or leading projects focused on continuous improvement and development.

 Education & Requirements

• A Degree in Human Resources or a related field.
• Prior experience in employee relations or industrial relations.
• A minimum of 3-4 years experience in Human Resources at a senior level
• Knowledge of the Jamaican Labour Law
• Strong knowledge of HR policies & procedures.
• In-depth knowledge of employment legislation.
• Possess strong communication and great customer service skills &  detail oriented 
• Strong problem-solving, negotiation & influencing skills.

We thank all interested applicants, however, only shortlisted candidates will be contacted for an interview.