Administration & Corporate Assistant

The Administration and Corporate Services Assistant plays a pivotal role in ensuring the smooth and efficient operation of the Corporate office.

PURPOSE OF JOB 

The Administration and Corporate Services Assistant plays a pivotal role in ensuring the smooth and efficient operation of the Corporate office, it is a multifaceted role that requires excellent orgaanizational skills, attention to detail, effective communication, and the ability to handle multiple tasks simultaneously. This role plays a crucial part in maintaining a well-functioning office environment and supporting the organization's overall efficiency and success. The role encompasses tasks such as managing phone calls, greeting guests, organizing appointments, handling correspondence, and assisting with general office tasks to support the corporate department. 

MAIN ACCOUNTABILITIES

• Creates a welcoming environment and ensures that visitors and clients feel valued by greeting and welcoming them to the office and directing them to the appropriate person or department.
• Ensures all inquiries are handled promptly and professionally by answering phone calls and responding to emails, specifically providing information or directing inquiries to the appropriate person or office.
• Ensures important documents are easily accessible by filing paperwork, organizing documents, creating files, and maintaining accurate records.
• Provides valuable insights in reports by collecting data, analyzing information, and presenting findingas clearly and concisely.
• Helps team members prepare for business trips by coordinating travel arrangements, sujch as booking flights, hotels, rental cars, etc.
• Offers administrative support to special projects by providing research support, creating presentations, or performing other tasks as needed.
• Assists with handling financial transactions and ensuring they are accurate by processing invoices and expense reports, specifically reviewing documents, verifying information, and submitting payments for approval.
• Performs data entry tasks by inputting information into databases or spreadsheets.
• Coordinates office maintenance tasks by scheduling repairs, cleaning services, or other maintenance tasks as needed

PROFESSIONAL QUALIFICATIONS, EXPERIENCE & SKILLS 

• Good communication skills.
• Ability to work independently and as part of a team.
• Computer literate, with knowledge of the Microsoft suite of products.
• Associate degree in business administration or the equivalent; additional education in administration or related field is a plus.
• Two years’ experience in a similar position as an office assistant, or in a customer-facing role.
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy.
• Strong interpersonal skills and a friendly, approachable demeanour.
• Ability to adapt and handle unexpected situations with composure.
• Knowledge of office equipment and basic troubleshooting skills.
• Professionalism, reliability, and a strong work ethic