Excursions Manager

Excursions Manager

Excursions Manager

 Duties/Responsibilities: 

• Coordinate all activities to ensure the smooth day to day operations of the Excursions products of the company.
• Create seasonal tour allotment for various cruise lines and disseminate in a timely manner
• Ensure that all staff is trained and able to provide excellent levels of customer service and operate in accordance with the description and guidelines for each tour
• Ensures that all Health & Safety regulations of the company are followed by the staff especially while administering tours

 Desired Qualifications/Experience:

• Bachelor’s degree in Marketing, Sales, Business Administration
• Computer literacy (Microsoft Office)
• A minimum of three years’ experience in a similar capacity in the field of Hospitality/Customer Service
• Strong coordination, organizational and administrative skills
• Excellent interpersonal and customer service skills
• Excellent oral and written communication skills