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Conduent

Senior Supervisor, Accounting Services

Conduent

  • Hanover / St. James / Westmoreland
  • Not disclosed
  • Permanent full-time
  • Updated 21/09/2023
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

 

Job Responsibilities

The Operations Supervisors will oversee the Supplier Agents, as well as have responsibility for the day-to-day activities. 
  • The Supervisor duties include, but are not limited to (unless otherwise approved by Client):
  • Staff supervision, including usage of Activity Tracker or other approved time/work completed tracking mechanisms
  • Reinforcing Client’s methods on processing documents in accordance with the Business Rules for each assigned work queue.
  • Tracking and reporting performance
  • Queue monitoring for quality control.
  • Ensuring proper escalation of issues and adherence to all applicable Regulatory Requirements.
  • Adherence to Business Rules and all other requirements as mutually agreed to between Supplier and Client.
  • Notifying Supplier Operations Managers of issues that require escalation to Client management
The requirements for an Operations Supervisor will include, but are not limited to, the following (unless otherwise approved by Client):
  • Leadership skills
  • Ability to deliver proven results
  • Experience in supervision, coordination, and motivation of employees 
 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

 People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

 At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Ref: Senior Supervisor, Accounting Services
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Conduent

Conduent

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