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District Manager - Starbucks
The Enterprise by IR Limited (IRE)
- Kingston and St. Andrew / St. James
- Not disclosed
- Permanent full-time
- Updated 08/09/2023
- Recruitment
Starbucks is seeking to hire an individual who will be responsible for developing leaders and consistently inspiring team members. Are you the District Manager we are looking for? Apply Today!
District Manager
You will be responsible for all store operations within their specific district and driving results in the following areas; Partner Engagement, Customer Connections, Sales, Quality Assurance and Operational Standards.
Core Responsibilities:
- Regularly uses a business analysis cycle to assess the business, identify trends and guide activity that enhances the customer experience and improves results across the portfolio.
- Balances observation, data and input from others to identify opportunities across the portfolio and within individual stores.
- Consistently uses Ops Excellence tools to generate insight.
- Seeks to understand organizational priorities and initiatives through the lens of their portfolio.
- Role models creating moments of connections with customers and partners.
- Has relationships with store partners and encourages two-way dialogue.
- Understands the impact of their leadership footprint when leading others through change.
- Recognizes and celebrates partners for connecting with customers and building their confidence in the experience.
- Inspires coffee leadership within the district and encourages others to explore coffee and achieve their craft ambitions.
- Has an intentional plan to develop manager capability; uses the discovery questions to generate insights.
- Conducts meaningful development conversations and actively supports partner development plans.
- Understands how SMs are embracing change in order to provide the right support while guiding them through it.
- Proactively supports partners’ growth by sharing talent outside of the district.
- Role models personal growth through self- awareness and reflection.
- Review individual store PMIX and provide feedback to OPS, Marketing and Purchasing.
Required Skills and Knowledge:
- Candidate must have at least a first degree in Business Administration or similar discipline.
- Has a minimum of at least 3 years’ experience working for a globally recognized brand managing multiple units (would be an asset).
- Experience in Development and Performance Management.
- Experience in driving KPIs and Sales.
- Strong interpersonal influencing skills.
- Acts as an ambassador for Starbucks Mission of creating a legendary service experience that enriches people’s daily lives.
- Ability to communicate clearly and concisely, both orally and in writing.
- Strong organizational skills.
- Knowledge of business principles from multiple disciplines and ability to apply these principles in driving change/outcomes in cross-functional projects and activities.
- Ability to travel frequently and manage with limited oversight.
- Cross cultural sensitivity and adaptability to work in multiple cultures and markets. Must be able to deal with ambiguity and drive for results.
- Independent thinker, problem solver and demonstrated coaching skills.
Please note: Only shortlisted candidates will be contacted. Thank you for your application!
Ref: District Manager - Starbucks