Management, Information Systems Manager

Implement & maintain NPL’s network systems and infrastructure – domain, application and mail servers, firewall, switches, ADSL, hubs, cat 5e and fibre-optics cables, user-computers, printers and cartridges, photocopier, fax machines, and data backup tapes

Job Title: Management Information Systems Manager

 Classification: MIS/IT4

 Reports To: Chief Executive Officer

 Summary: Under the supervision of the CEO, ensures that Nutrition Products Limited employs the technology and resources available to implement systems and procedures that facilitate an efficient and effective means by which information and data can be shared and disseminated throughout the company.

 Duties and Responsibilities:  

Implement and maintain the Company’s network systems and infrastructure – domain, application and mail servers, firewall, switches, ADSL, hubs, cat 5e and fibre-optics cables, user-computers, printers and cartridges, photocopier, fax machines, and data backup tapes.

Ø Provide ongoing technical support for software and hardware components – troubleshooting, problem resolution, device and user-connectivity and error tracking and reporting.

Ø Procure all I.T.-related equipment and services – that is procuring goods and services for Head office and all Rural Plants/Outlets.

Ø Plan and schedule data backups, the method to be used, the data being backed up, and the storage mechanism (both offsite and onsite).

Ø Implement data recovery methods as it entails being able to readily retrieve and upload recent data upon request.

Ø Perform network system analysis and make recommendations for changes or re-engineering of the company’s IT infrastructure- availing the company with Industry standards and practices as is allowable, in order to foster efficiency and data relevance.

Prepare M.I.S. /I.T. budget for each fiscal year, which is included in the Company’s Annual Budget.

Ø Establish and maintain relationships with Product Vendors and Solution Providers – provide quotations for all goods and services being procured, entertain meetings with solution providers and vendor companies in-house or offsite, schedule product demonstrations and training as it relates to new systems/products.

Ø Prepare and submit reports to the CEO.

Ø Report on M.I.S. Operations at the quarterly Management Action Unit meetings.

Ø Attend Board meetings upon request or on a needs basis – that is, to seek approval for IT-related requests, to explain specific M.I.S. activities, to simplify any technical issues nearing but not necessarily pertinent to the position.

Ø Travel on a monthly/bimonthly basis (or as emergency situations dictate) to rural locations to perform system audit and functionality checks – audit each desk-user’s computer usage, check for peer to peer network connectivity, perform system and keyboard cleaning and ensure access to shared resources.

Ø Provide regular service/repair to computers and printers in all plants islandwide.

 Required Knowledge Skills and Competencies

 Technical/Functional:

 Ø Expert knowledge of systems design, computer programming, implementation

Ø Expert knowledge in information systems analysis, design, construction, integration, operation, security and maintenance

Ø Expert knowledge of computer software and hardware

Ø Expert knowledge of systems implementation and data security

Ø Expert knowledge of computerized management information systems and relevant computer applications

 Comprehensive knowledge of the Company’s policies, rules and procedures, particularly as they relate to operations and other routine activities

Ø Excellent evaluative, judgement and analytical skills

Ø Research and programme development skills

Ø Excellent time and stress management skills

Ø Effective written communication skills including the ability to prepare reports, proposals, policies and procedures;

Ø Excellent decision-making skills and procedures

  Excellent decision-making and problem-solving skills

Ø Excellent creative and resourceful skills

Core:

Ø Excellent written and oral communications Skills

Ø Excellent interpersonal and customer relations skills

Ø Excellent integrity and ethics exercise

 Minimum Qualifications:

A first degree in Computer Science

 Minimum Experience:

Three (3) years’ experience in Systems Administration

SALARY:  $3,094,839.00 - $4,162,214.00 per annum