RESORT & HOSPITALTY MANAGER

RESORT & HOSPITALTY MANAGER

 XYE Resort and Cottages is seeking knowledgeable, experienced and congenial professionals to fill the position of:

RESORT & HOSPITALTY MANAGER

(Needed for IMMEDIATE Employment in Negril, Westmoreland)

Responsibilities include (but not limited to):

• Manage the day-to-day operations of the resort and its employees
• Provide leadership, planning and direction to all departments in the company’s Hospitality Department
• Meet sales, profit and guest satisfaction targets
• Manage budgeting and financial plans
• Plan and organize accommodations, catering and other services offered through the company for guests
• Promote and market the resort and other hospitality services offered through the company
• Manage Customer Services policies and relations
• Attend to complaints logged and manage relationships with guests, contractors and suppliers
• Supervise maintenance, supplies, renovations, and furnishings
• Participate in Training and Performance Management activities

Requirements include:

• Bachelors Degree in Hotel and Hospitality Management
• Certification in Supervisory Management
• Minimum 3-5 years work experience in the field and at least 2 years at a managerial level
• Experience in sales would be an asset
• Fluency in English Language