Business Development Underwriter - Grenada

Key Responsibilities

Brief Description of Duties

Underwriting

• To develop business through development of relationships and the Marketing of Beacon’s Products across all customer of the Unit as assigned-:
• Provide timely quotations for all classes of business to Brokers and customers in keeping with The Beacon’s guidelines and approved Limits of Authority.
• Bind Coverage for quotations provided and accept New Business for all classes of insurance in keeping with The Beacon’s guidelines and approved Limits of Authority.
• Provide immediate Proof of Cover as may be required.
• To Provide technical advice to Brokers and customers when necessary
• To deliver all Policy and other Documents to Brokers and customers as required
• To conduct risk surveys as required
• To manage the collection of premiums (receivables) for all business (new and existing) for which you are respondsible.
• Continuously ensure compliance with all The Beacon’s guidelines, manuals, corporate policies and SOPs.

Business Development/Revenue Generation

• Consistently identify new opportunities for cross -selling and up-selling the company’s products across the Broker Unit.
• To assist in the formulation, development and implementation of special projects
• To assist BDUs, Supervisor and Senior Management with effectively growing Beacon’s book of business
• Develop Business through improvement of relationships with Brokers and customers.
•  To assist with unallocated accounting queries and billing queries.

Reporting

• Prepare monthly scorecard for Brokers and customers of the Unit.

Customer Service

• Timely response to all Unit queries and requests.
• Handle queries that arise from customers concerning their accounts
• To provide technical advice to Brokers and customers and Underwriters when necessary.

Assist Claims within the Unit

• Receive claim forms
• Determine coverage or absence thereof
• Provide briefs to the claims department on the claimant and the respective risk(s).

Administration

• Ensure the accuracy and efficiency of all entries made on The Beacon’s core operating system.
• Effectively manage assigned Broker folders on the system.
• Prepare No Claims Letters as required.

Team Support

• Act as a subject matter expert for relevant learning and development programmes
• Create and conduct learning and development programmes and evaluations for assigned team members
• Complete any job related function that is relevant to the Sales and Business Development Unit

 Behavioural  Competencies

Key Competencies

Description

Communication SKills

Effectiveness in transmitting information, including confidentiality, facilitation/participation in sharing information, and oral and written expression.

Customer Focus

Ability to provide quality service to internal and external clients, including demonstrated commitment to improvement of service.

Problem Solving and Decision Making

Ability to complete job assignments, including judgement, problem solving, and use of appropriate resources in decision making. 

Building Collaborative Relationships and Teamwork

Effectiveness in working with others to achieve individual and unit goals.

Key Technical Competencies

Key Competencies

Description

LEVEL OF IMPORTANCE TO POSITION

Low, Medium, Advanced

1. Insurance Principles and Practices

Represents the individual’s knowledge and understanding of the core principles of insurance and how this is applied on a day to day basis

Medium - Advanced

1. Insurance Products and Services

Represents an individual’s knowledge and understanding of the range of insurance products and services available in the market and how that knowledge can be

used to meet client needs.

Medium - Advanced

1. Compliance and Operational Risk Knowledge

Represents an individual’s knowledge and understanding of regulatory requirements and how to meet these on a day to day basis. It is also about understanding the

concept of operational risk and how this is controlled within organisations.

Medium - Advanced

1. Claims Knowledge

Represents an individual’s knowledge of how claims should be handled and managed

Medium - Advanced

1. Underwriting Knowledge

Represents an individual’s knowledge of the underwriting process

Medium - Advanced

1. Company Market

Knowledge

Represents an individual’s knowledge of Beacon and the wider insurance market place and how this is applied on day-to-day basis.

Medium - Advanced

Key Job-Specific Competencies (for Technical Team Members such as UWs)

1. Risk Perception and assessment

knowledge and understanding of the information gathering process, the factors that affect the acceptance and underwriting of risks and how these are applied on a day-to-day basis.

Medium - Advanced

1. Pricing the risk

knowledge and understanding of the factors that affect the pricing of risks and the ability to apply these on a day-to-day basis

Medium - Advanced

1. Underwriting Process

knowledge and understanding of Beacon’s underwriting processes and procedures which is needed for new risks, alterations, renewals

and/or cancellations to be processed in an accurate and timely manner.

Medium - Advanced

1. Underwriting Management

knowledge and understanding of the factors that affect the performance of an underwriting portfolio and how risk exposure can be monitored and controlled.

Medium - Advanced